The Commercial & Investment Bank, the APAC Wholesale KYC Operations (WKO) Business Management (BM) team plays a pivotal role in partnering with various internal and external stakeholders to execute business strategies, manage budgets, mitigate risks, oversee strategic governance and optimize daily operational workflows. It is a small team that delivers big impact across the region and amongst our global partners.
As a Business Management Associate within the APAC Wholesale KYC Operations (WKO) team, you will support business management processes and related activities for the APAC WKO organization. You will contribute to key initiatives and projects across areas such as outsourcing, resiliency, headcount, communications, and management reporting, while building strong cross-functional partnerships and supporting process enhancements and performance optimization.
Job Responsibilities
- Support and drive key business management initiatives and projects, including outsourcing, resiliency, headcount, and communications.
- Assist with management reporting requests, presentation development, and business analysis.
- Build strong cross-functional relationships and act as a trusted partner to support the business and various functions.
- Coordinate team activities and prepare materials for town halls, employee recognition, and other organizational communications.
- Support and facilitate projects and operational activities that contribute to process enhancements and performance optimization, based on business needs.
- Collect, organize, and maintain internal resources and documentation.
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree or equivalent.
- Minimum 3 years of relevant experience in Business Management or Project Management within the finance industry.
- Analytical approach, quick learning ability, and proactive “can do” attitude to problem-solve new issues.
- Strong partnership mindset and openness to performing new activities and establishing new process flows.
- Strong verbal and written communication skills in English
- Detail-oriented with excellent time management and prioritization skills.
- Strong interpersonal skills, with ability to partner with internal and external stakeholders and influence and negotiate effectively with business partners and vendors.
- Adaptable, flexible, and comfortable working in a dynamic environment.
- Proficiency in Microsoft tools (Word, Excel, PowerPoint, SharePoint) and familiarity with automation/visualization tools (e.g., Alteryx, Tableau).
Preferred Qualifications, Capabilities, and Skills
- Minimum 5 years of relevant experience in Business Management within the finance industry.
- Basic knowledge of AML procedures and standards is advantageous.
Skills Required
- Bachelor's degree or equivalent
- Minimum 3 years relevant experience in Business Management or Project Management within the finance industry
- Analytical approach and proactive problem-solving mindset
- Strong partnership mindset and openness to establishing new process flows
- Strong verbal and written communication skills in English
- Detail-oriented with excellent time management and prioritization skills
- Strong interpersonal skills with ability to influence and negotiate with partners and vendors
- Adaptable and comfortable working in a dynamic environment
- Proficiency in Microsoft tools (Word, Excel, PowerPoint, SharePoint)
- Familiarity with automation/visualization tools (e.g., Alteryx, Tableau)
- Minimum 5 years relevant experience in Business Management within the finance industry
- Basic knowledge of AML procedures and standards
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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