The Commercial & Investment Bank (CIB) Payments Transformation & Execution team provides the opportunity to support strategic initiatives aligned with the firm's overall business goals. JP Morgan Chase's CIB Payments business is a global leader in wholesale payments, processing trillions of dollars in transactions daily for corporations, financial institutions, and governments worldwide. The platform spans treasury services, trade finance, liquidity management, FX payments, clearing, real-time payments, merchant services, and emerging digital payment rails, serving clients across developed and high-growth markets throughout the Asia-Pacific region and globally.
As an Executive Director leading Strategy on the APAC Payments Transformation & Execution team, you will drive the strategic vision and operational excellence for the APAC Payments business. You will leverage your strong understanding of the payments landscape, regional market dynamics, and evolving payment infrastructure across Asia-Pacific to develop and refine the multi-year strategy and mobilize the organization toward strategic execution.
The Transformation & Execution team collaborates with senior executives and cross-functional business partners to shape the strategic direction of the business, driving better decision-making through business intuition rooted in data. Core focus areas include: (1) Partnering to define the near-term and long-term strategy for CIB Payments across APAC markets, (2) Serving as strategic advisors embedded within regional and global leadership teams, (3) Proactively evaluating our strategy in light of competitive, client, macroeconomic, regulatory, and market infrastructure developments across APAC, (4) Red teaming to prioritize initiatives, funding, and resources effectively, (5) Catalyzing execution by reducing ambiguity and converging related efforts across products, markets, and functions, and (6) Communicating our strategy to senior firmwide stakeholders in APAC and globally.
Job Responsibilities
- Define and drive multi-year strategies for payments across APAC, encompassing treasury services, liquidity and account solutions, trader and working capital, merchant services, channels - ensuring alignment with global CIB Payments objectives. This will be a combination of longer term engagement with key teams, as well as targeted and timebound strategic pieces of work / assessments.
- Monitor market developments, regulatory shifts, payment infrastructure modernization efforts (e.g., real-time payment schemes, blockchain and stablecoin and CBDC adoption, genAI payments use cases), and competitor activities across APAC to refine the strategic roadmap using data-driven insights
- Develop deep expertise in APAC market-specific dynamics, including local regulatory environments, clearing and settlement infrastructure, and client needs across key markets such as Australia, India, Greater China, Southeast Asia, Japan, and Korea
- Collaborate with key functional partners—including sales, product, technology, operations, legal, compliance, controls, risk, and finance—to support and execute strategic initiatives
- Build and lead a high-performing team to drive activity and deliver results
- Provide regular updates and status reporting to senior stakeholders across the region and globally, ensuring transparency and alignment
- Act as project manager for significant deliverables, ensuring timely completion and quality outcomes
- Craft and deliver executive communications and presentations for senior leadership, including regional and global forums
Required Qualifications, Capabilities, and Skills
- Bachelor's Degree
- Significant experience with a top-tier strategy or management consulting firm or internal consulting / corporate strategy, including managerial experience motivating and leading junior team members
- 10+ years of relevant experience, with a strong background in payments, banking, or treasury services
- Demonstrated experience in managing large, complex programs and strategic initiatives, ideally across multiple markets
- Proven ability to work with and influence a diverse set of stakeholders at the senior executive level, including across geographies and cultures
- Strong interpersonal skills and the ability to work collaboratively, developing strong partnerships with multiple levels of employees across regional and global teams
- Demonstrated ability to handle multiple priorities and produce successful results in a fast-paced, matrixed environment
- Demonstrated experience leveraging multiple genAI tools and capabilities
- Executive presence and experience creating and delivering executive presentations in PowerPoint
- Advanced proficiency in Microsoft Office applications, including Excel and PowerPoint
Preferred Qualifications, Capabilities, and Skills
- MBA or post-graduate degree
- In-depth knowledge of APAC payment systems, market infrastructure, and the regulatory landscape across key markets
- Prior experience working in or with financial institutions in the Asia-Pacific region or globally
- Familiarity with emerging trends in wholesale payments, including real-time payments, open banking, embedded finance, digital currencies, and blockchain-based settlement
- Experience creating compelling strategic narratives for diverse stakeholder audiences, including regulators, clients, and senior executives
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Bachelor's Degree
- Significant experience with a top-tier strategy or management consulting firm or internal consulting/corporate strategy, including managerial experience
- 10+ years of relevant experience in payments, banking, or treasury services
- Demonstrated experience managing large, complex programs and strategic initiatives across multiple markets
- Proven ability to influence senior executives across geographies and cultures
- Strong interpersonal and collaborative skills working with cross-functional partners
- Demonstrated ability to manage multiple priorities in a fast-paced, matrixed environment
- Demonstrated experience leveraging multiple genAI tools and capabilities
- Executive presence and experience creating and delivering executive presentations in PowerPoint
- Advanced proficiency in Microsoft Office applications, including Excel and PowerPoint
- MBA or post-graduate degree
- In-depth knowledge of APAC payment systems, market infrastructure, and regulatory landscape
- Prior experience working in or with financial institutions in the Asia-Pacific region or globally
- Familiarity with emerging trends in wholesale payments including real-time payments, open banking, embedded finance, digital currencies, and blockchain-based settlement
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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