JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
Our Commercial Delivery Solutions organization has an exciting opportunity for an IT Program Manager supporting the Asia Pacific region.
In this role, you will lead the planning, execution, implementation, and delivery of large‑scale Commercial solutions using Veeva CRM, Veeva Vault, and related technologies for the Diabetes Care business.
You will be a trusted technology partner, demonstrating mastery in enterprise‑level program management, application development, vendor management, and business engagement.
What You’ll Do
Lead strategy, planning, scoping, and business case development for major initiatives.
Oversee delivery of global programs—managing scope, budget, timeline, risks, and resources.
Coordinate interdependent project activities within changing priorities and resource constraints.
Drive full program & project lifecycle activities (initiation → closure).
Assess and manage scope changes, risks, and issues; escalate as needed.
Ensure performance is measured against original plans and budget.
Lead cross‑functional project teams and secure required resources.
Communicate status updates, progress reports, and decision‑support insights.
Conduct workshops, gather requirements, and create process flows.
Lead project meetings and act as escalation point for all program matters.
Bridge functional and technical teams to ensure successful implementations.
Travel up to 10% internationally as required.
Ensure compliance with Abbott IT controls, security, and corporate policies.
Required Expertise
Strong knowledge of Veeva CRM, Veeva Vault, and modules such as Align, Engage, Campaign Manager, and PromoMats.
Experience delivering solutions in sales, marketing, and connected commercial ecosystems.
Background in healthcare or life sciences technologies.
Mastery of Agile, Waterfall, or hybrid software development methodologies.
Experience leading complex programs in global, matrixed environments.
Preferred Experience
Bachelor’s degree in Business, Information Systems, or relevant field; Master’s degree is a plus.
10 years of IT experience across multiple business functions.
Minimum 5 years managing enterprise application development & implementation projects.
Experience with:
Global data warehouse solutions
Master Data Management (MDM)
Salesforce CRM (Healthcare/Life Sciences)
Onshore/offshore delivery models
Strong leadership, analytical, and communication skills.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:IT Business Relationship Management
DIVISION:BTS Business Technology Services
LOCATION:Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:Yes, 20 % of the Time
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)
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What We Do
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
