At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
About the Role
Join us at an exciting stage as we build a new organization from the ground up. We’re looking for a strategic and hands-on Lead HR Generalist who will shape our HR foundation in India and partner closely with leadership to create an exceptional employee experience. This role is ideal for someone who thrives in ambiguity, loves building processes from scratch, and can balance compliance with innovation.
What You’ll Do
- Be a trusted advisor to managers and employees on HR policies, employee relations, and best practices across the full employee lifecycle.
- Own and resolve complex HR queries confidently, including compensation, leave management, and sensitive terminations.
- Establish and maintain compliance with Indian labor laws and APAC regional regulations while enabling business agility.
- Design and implement scalable HR processes for onboarding, performance, and engagement—tailored for a growing organization.
- Partner with Centers of Excellence and global HR teams to deliver seamless, employee-centric solutions.
- Lead HR projects that support organizational growth, including culture-building initiatives and change management.
- Create and maintain SOPs and knowledge bases for India and APAC countries (Singapore, Philippines, China).
- Proactively identify risks and opportunities to improve employee experience and operational efficiency.
What You Need to Succeed
- Strong knowledge of HR concepts, Indian employment law, and APAC statutory requirements.
- Proven ability to navigate complex stakeholder networks and influence outcomes.
- Comfort with building processes in a fast-paced, evolving environment.
- Exceptional communication skills—clear, empathetic, and adaptable across all levels.
- High integrity and ability to maintain confidentiality.
- A proactive mindset: anticipate issues, diagnose root causes, and propose solutions.
- Experience with HR systems (e.g., ServiceNow or similar case management tools) is a plus.
Why Join Us?
- Opportunity to shape HR foundations for a new organization.
- Work in a dynamic, collaborative environment where your ideas drive impact.
Be part of a team that values innovation, inclusivity, and employee experience
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
· Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
· ESG: Benefit from paid time off for volunteering and donation matching.
· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
*Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
Top Skills
What We Do
At Finastra our purpose is to unlock the power of finance for everyone & redefine finance for good. We’re the orchestrator of open finance; building and delivering innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTechs, working with over 9,000 customers including 90 of the top 100 banks globally.
We’re creating a pioneering open platform that’s disrupting the financial industry, changing how financial software is developed and used. We believe in collaboration for innovation, to unlock the potential of people, businesses and communities. We have an unmatched portfolio of financial software and deliver mission critical solutions for financial institutions of all sizes, on premises or in the cloud. Our open architecture and platform approach embrace a wide ecosystem of partners and co innovators. Together we're leading the way in which applications are written, deployed and consumed in the world of financial services.
Our people mission is to be the most loved and inclusive fintech company in the world; a mission we take seriously. DE&I factors into everything we do and every decision we make as a business. When you join Finastra, you open up a world of possibilities. With us, you can supercharge financial institutions, big tech and fintech while also building a more inclusive finance industry.
We believe our people thrive when given the opportunity to be their authentic selves and we trust our people to work how, when and where they want; this is OPENworking. Our 2+ policy provides the perfect mix of focused work at home, coupled with the meaningful connection that comes from in person collaboration, coaching and community. We're rolling out a new programme where our people take as much leave as they need; we do not count vacation days and we trust our people to work in a way that suits them, when it suits them.
Come join the future of Fintech, and make your world. OPEN.
