We are growing fast and our customer relationships are moving to the next level. We are redesigning how we support and work with our largest customers and are looking for an accomplished and highly motivated operations and digital expert to help grow and expand relationships with our largest global customers.
Are you motivated by building strategic partnerships with customers? Do you enjoy expanding solutions and services with large global advertisers and working across teams to deliver impact?
Smartly is at the forefront of a shift in how marketers communicate with consumers, redefining the customer journey as brands engage with their audiences. This position focuses specifically on our largest global customers.
As an APAC Client Lead, you will drive day-to-day operational excellence across key accounts, accelerate existing business growth, and manage Regional Strategic Accounts. You will build trust-based relationships with large advertisers, understand customer needs, and deliver value-based solutions. With a strong Customers First mindset, you will act as a trusted advisor and create outcomes that benefit both Smartly and our clients.
ResponsibilitiesBuild strong relationships with senior stakeholders across customer organisations
Develop Joint Business Plans focused on customer priorities and Smartly solutions
Lead strategic planning with customer decision-makers, platforms, and partners
Work cross-functionally across Smartly globally to drive alignment, progress, and clarity
Own the account plan with the account management team, including key initiatives
Coordinate high-level execution by setting clear goals, priorities, and ownership
Establish effective feedback and escalation channels to support steady progress
Ensure alignment between customer needs and the product roadmap
Build and align relationships with customer partners including agencies and data partners
Own revenue forecasting, target setting, pipeline, and opportunity management
Drive commercial momentum with a strong focus on closing and account expansion
We are looking for an ambitious, proactive, and experienced Client Lead who is highly organised, comfortable working independently, and thrives in a collaborative environment.
8–12 years of experience in ad-tech or mar-tech, with a strong track record of growing strategic accounts
Natural ability to lead, organise, and orchestrate complex account teams
Strong commercial mindset, motivated by sales, expansion, and customer success
Comfortable being held to a revenue number
Excellent communication and relationship-building skills, including C-level engagement
Curious and motivated to deeply understand the product and sell across levels
Strong collaborator with cross-functional teams including sales, product, marketing, and engineering
Open to travel
- Nice to have: experience working with regional, multi-national businesses
#LI-HYBRID
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
What the Team is Saying
What We Do
We solve for advertising campaign and creative complexities - both key elements to the time/money savings and performance that brands, agencies and businesses seek.
Our unified platform combines media, creative, and intelligence, offering end-to-end workflows powered by AI across the open and closed web. With over 700 brands and advertisers, we've proven that dynamic and personalized creative makes advertising impactful.
We are on a mission to transform the advertising experience for brands and their consumers. ⚡️
Why Work With Us
As a fast-paced growth company, we offer opportunities to maximize learning and amplify impact. Our culture and values have always been the secret sauce of our growth. They define how we aspire to build our adtech product, whom we hire and reward, and how we work towards a shared vision. Join us in moving advertising forward.
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Smartly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a hybrid workplace where Smartlies have the flexibility of hybrid work combining office and work from home. We also offer programs for short-term remote work globally.
