APAC Business Resiliency - Executive Director

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Singapore
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
This role involves leading resiliency strategies, managing operational risks, ensuring compliance with regulations, and enhancing partnerships across business functions in APAC.
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Job Description
Exciting opportunity to join APAC Resiliency - Strategy, Governance & Controls within the Commercial and Investment Bank, where you get to play a pivotal role in supporting the Head of APAC Resiliency to develop, steer, and influence the approach to plan, prepare, respond, recover, and sustain from disruptions. This dynamic and high-profile position is instrumental in advising senior management on focus resiliency areas to strategically drive operational resiliency outcomes, supporting effective operational risk management. You will have the chance to work with various lines of businesses & functions, spanning Front Office, Operations, Technology, and Corporate Functions at varying levels, including senior management.
As an Executive Director within the APAC Resiliency team, you will lead the execution of the firm's resiliency program for South-East Asia, Australia/New Zealand and China franchise. You will develop and manage resiliency strategies, drive process improvements and re-engineering, and ensure consistent regulatory alignment and response for the Asia. You will collaborate with various business partners, regulatory interaction teams, regulatory bodies, and industry associations to deliver on the strategic program vision. You will also lead a high-performing and cohesive team and manage diverse stakeholders to enhance operational resiliency.
Job responsibilities:
  • Serve as a subject matter expert on regulations, resiliency risks, and issues for the covered locations, partnering with businesses to close gaps.
  • Develop cohesive and effective end-to-end partnerships across Front Office, Operations, Technology, and Corporate functions, including Global Security & Investigations.
  • Provide strategic direction to enhance the operational resiliency framework, focusing on ownership and value realization for the firm.
  • Execute the Asia resiliency strategic agenda in close partnership with regional resiliency teams.
  • Drive continuous improvement in resiliency knowledge and readiness across businesses in the region.
  • Streamline processes and enhance data quality to support resiliency objectives.
  • Engage with control stakeholders, including 2nd and 3rd lines of defense, to ensure robust risk management.
  • Manage manage resiliency risks proactively, incorporating appropriate mitigations and controls.
  • Establish mechanisms for effective risk and performance measurement through KRIs/KPIs, reporting, and governance.
  • Develop regular management reports and MIS for governance committees.
  • Lead cross line of business ownership and accountability for resiliency activities in the region.

Required qualifications, capabilities, and skills:
  • Minimum 15 years of experience in Business Management, Resiliency, or Risk & Controls function, with at least 3 years of experience in leading cross-location teams.
  • Demonstrated governance over process and controls, both over established and required enhancements.
  • Well-versed with resiliency related bank regulations, with knowledge for the locations including SEA, Australia/New Zealand, and China.
  • Proven strong influencing and communication skills with business and functional partners.
  • Strong working knowledge of compliance, audit, risk and operational management concepts.
  • Ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas.
  • Successful track record of delivering results.
  • Demonstrated track record of building effective working relationships with peers, colleagues, and senior management in order collaborate across functions and business silos.
  • Bachelor's Degree.

Preferred qualifications, capabilities, and skills:
  • Experience working in a global institution with matrix reporting and global partnerships desired.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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