Ancillary Applications Analyst

The Ancillary Applications Analyst will serve as a key technical and operational resource supporting both Epic-integrated and third-party clinical applications outside of the core EHR ecosystem. This individual will partner closely with clinical operations, technical infrastructure teams, biomedical engineering, and external vendors to implement, optimize, troubleshoot, and maintain a wide range of healthcare applications and integrations.

This role is ideal for a healthcare IT professional with strong application support and integration experience who also enjoys project-based work in a fast-paced, growing healthcare environment. 

• Design, configure, maintain, and enhance clinical and ancillary healthcare applications and reporting solutions
  
• Serve as the primary technical liaison for assigned third-party clinical applications and vendor relationships
  
• Translate operational and clinical business requirements into functional system configurations and technical solutions
  
• Configure, test, implement, and support application enhancements, upgrades, integrations, and defect resolution efforts
  
• Monitor, investigate, troubleshoot, and resolve application incidents and support tickets while ensuring adherence to change management procedures
  
• Collaborate with cross-functional Epic, clinical, technical, and training teams to support integrated workflows and data integrity
  
• Design and maintain healthcare integration solutions aligned with enterprise architecture standards and operational requirements
  
• Develop and maintain technical documentation, workflows, testing plans, and system support procedures
  
• Perform complex systems analysis, workflow analysis, and data validation activities
  
• Create and execute comprehensive testing plans to support successful implementations, upgrades, and enhancements
  
• Support reporting and data analysis needs tied to operational, technical, business, and compliance initiatives
  
• Lead or contribute to small-to-medium-scale projects while assuming technical ownership and accountability
  
• Support application and integration initiatives tied to acquisitions, ambulatory growth, clinic openings, and operational expansion efforts
  
• Coordinate directly with vendors regarding support escalations, upgrades, interfaces, and ongoing optimization initiatives
  
• Provide end-user support remotely and onsite as needed
  

• Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or related field
  
• 3+ years of experience supporting Epic or related healthcare clinical application systems
  
• Experience supporting healthcare application integrations and workflows
  
• Strong troubleshooting, analytical, and systems analysis capabilities
  
• Experience working with vendors, clinical stakeholders, and technical teams
  
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously
  
• Equivalent combination of education and experience may be considered
  

• Experience supporting third-party healthcare applications and ancillary clinical systems
  
• Experience with vendor reference labs such as Quest, LabCorp, or CPL
  
• Experience supporting imaging or diagnostic platforms such as PACS, Intelerad, Fuji Synapse, Olympus Vaultstream, or similar systems
  
• Knowledge of HL7 messaging standards, healthcare interfaces, and interoperability workflows
  
• Understanding of healthcare compliance standards and clinical operations
  
• Experience supporting Epic EHR environments and integrated workflows
  
• Previous project coordination or healthcare experience supporting acquisitions, clinic expansions, or enterprise initiatives strongly preferred
  
• PMP and/or ITIL exposure or certification is a plus, but not required
  
• Master’s degree in Information Technology, Computer Science, or related field preferred