The role owns the end-to-end technical architecture that powers unified customer profiles, real-time data activation, and embedded AI-driven analytics across Ford's marketing, sales, and customer experience ecosystem.
This position provides technical leadership to architect scalable, secure, and governed data and analytics solutions, guide engineering teams through implementation, and serve as the primary technical authority for Data Cloud and Tableau Next within Ford IMG.
ResponsibilitiesArchitecture and Design
- Design end-to-end Salesforce Data Cloud architecture, including data streams, data model objects, identity resolution, calculated insights, segmentation, and activation targets.
Architect embedded and standalone analytics solutions using Tableau Next (preferred), or Power BI including semantic data models, AI-powered/natural-language querying, and integration with Salesforce workflows and agents.
- Define the data architecture strategy to harmonize customer data across Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud, and enterprise platforms such as GCP, Azure, and AWS.
Establish best practices for data ingestion (batch, streaming, real-time), transformation, harmonization, and identity resolution at enterprise scale.
Design and enforce data governance, security, and privacy frameworks including field-level security, consent management, PII masking, and compliance with GDPR/CCPA.
Technical Leadership
- Serve as the primary technical advisor and subject matter expert for Data Cloud and Tableau Next across Ford IMG IT, guiding architecture decisions and platform standards.
- Lead technical design sessions and create architecture diagrams, data-flow documentation, and solution blueprints for stakeholders and engineering teams.
Provide hands-on guidance and code/config reviews to developers and admins implementing Data Cloud pipelines, calculated insights, and Tableau Next dashboards/data models.
Evaluate new Salesforce releases (Data Cloud, Tableau Next, Agentforce, Einstein AI) and assess architectural impact and adoption opportunities.
Troubleshoot complex data quality, performance, and integration issues across the Data Cloud and analytics stack.
Cross-Functional Collaboration
- Partner with product managers, business stakeholders, and data engineering teams to translate business requirements into scalable technical architecture.
- Collaborate with enterprise architecture and security teams to ensure alignment with Ford's broader IT architecture, data standards, and compliance policies.
- Guide integration architecture between Data Cloud/Tableau Next and upstream/downstream systems via APIs, MuleSoft, or other integration platforms.
- Support vendor/partner engagements, providing architectural oversight for implementation projects delivered by SIs or Salesforce partners.
8+ years of experience in Salesforce architecture, data architecture, or enterprise solution architecture roles.
Proven, hands-on architectural experience with Salesforce Data Cloud — data streams, DMOs/DLOs, identity resolution, calculated insights, segmentation, and activations.
Strong working expertise in Tableau Next, including semantic modeling, embedded analytics, and AI/natural-language-driven insights within Salesforce.
Deep understanding of Salesforce core clouds, including Marketing Cloud, Sales Cloud, and Service Cloud, and how they integrate architecturally with Data Cloud and Tableau Next.
Strong knowledge of data modeling, ETL/ELT pipelines, APIs, and integration patterns, including real-time, batch, and event-driven integrations.
Solid grasp of data governance, security architecture, and privacy/compliance requirements in large enterprise environments.
Experience architecting solutions in complex, matrixed enterprise environments; automotive or similarly regulated industries preferred.
Excellent communication skills, with the ability to translate complex technical concepts for both technical and non-technical stakeholders.
Bachelor's degree in Computer Science, Information Systems, Data Engineering, or related field (Master's preferred).
Skills Required
- 8+ years of experience in Salesforce architecture, data architecture, or enterprise solution architecture
- Hands-on architectural experience with Salesforce Data Cloud, including data streams, DMOs/DLOs, identity resolution, calculated insights, segmentation, and activations
- Strong working expertise in Tableau Next, including semantic modeling, embedded analytics, and AI or natural-language-driven insights
- Deep understanding of Salesforce Marketing Cloud, Sales Cloud, and Service Cloud integrations with Data Cloud and Tableau Next
- Strong knowledge of data modeling, ETL/ELT pipelines, APIs, and real-time, batch, and event-driven integration patterns
- Knowledge of data governance, security architecture, privacy, and compliance requirements in large enterprise environments
- Experience architecting solutions in complex, matrixed enterprise environments
- Excellent communication skills for translating technical concepts to technical and non-technical stakeholders
- Bachelor's degree in Computer Science, Information Systems, Data Engineering, or a related field
- Master's degree
- Experience in automotive or similarly regulated industries
Ford Motor Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.
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Healthcare Strength — Eligible employees can access medical, dental, and prescription coverage starting on the first day, with some zero-cost plan options and free mental health support. Benefits materials highlight comprehensive healthcare as a core pillar.
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Retirement Support — Employees can enroll in a 401(k)-style plan from day one, and some salaried plans include a company match of $0.90 per dollar on the first 5% contributed. Official summaries also describe financial-planning support.
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Parental & Family Support — The package includes paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp-up program for new parents returning to work. Flexible family-care days and other time-off options support caregiving needs.
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What We Do
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
