At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Analytics and Web Specialist and contribute your expertise in a role where your impact truly matters!
The Analytics & Web Specialist is responsible for owning and maintaining the Company website and marketing technology, ensuring technical stability, accurate tracking, and actionable insights across all digital channels. This role supports campaign performance, demand generation, and data-driven decision-making through close collaboration with marketing, sales, and technology partners while ensuring reliable measurement and optimization of digital experiences.
Requirements
- Monitor and maintain site health, including speed, responsiveness, accessibility, security, redirects, and structural integrity.
- Implement and support technical SEO initiatives, ensuring metadata, indexing, schema, and internal linking are properly executed.
- The Analytics & Web Specialist will own analytics and tracking systems, including GA4, Tag Manager, dashboards, events, goals, UTMs, and attribution frameworks.
- Analyze user behavior and conversion performance to identify friction points and recommend improvements.
- Support paid media and email campaigns by validating tracking, analyzing post-click behavior, and ensuring clean, reliable data.
- The Analytics & Web Specialist will build email templates, schedule and deploy email campaigns, and maintain email marketing operations including QA, UTMs, segmentation inputs, and performance tracking.
- Manage marketing technology integrations and automations across CMS, CRM, analytics, ad platforms, and marketing systems.
- Working knowledge of front-end web technologies, including HTML, CSS, and JavaScript, with experience using web development tools such as Adobe Dreamweaver.
- Strong proficiency in website management, including CMS updates, page builds site structure, and ongoing technical maintenance.
- Hands-on expertise with web analytics and tracking systems, including GA4, Google
- Tag Manager, dashboards, events, goals, UTMs, and attribution models.
- Ability to monitor and maintain site health, including performance optimization mobile responsiveness, accessibility, redirects, and crawl issues.
- Analytical skills to evaluate user behavior, identify conversion friction points, and recommend data-driven improvements.
- Experience supporting paid media and email campaigns through accurate tracking validation, post-click analysis, and performance diagnostics.
Education Requirement: Bachelor's degree in computer science, Web/Data Analytics, Information Systems, Marketing Technology, or a related technical field.
Field Experience: At least 5 years of experience in web analytics, website management, data analytics, or technical marketing environments.
Position Experience: At least 3 years of experience specifically in a Web Analytics, Digital Analyst, or similar role.
Benefits
What We Offer:
- Comprehensive Health Care: Medical, dental, and vision plans
- Retirement Savings: 401k and IRA retirement plans
- Life Insurance: Basic, voluntary, and AD&D coverage
- Time Off: Paid time off, paid volunteer hours, and major holidays
- Disability Coverage: Short-term and long-term disability plans
- Professional Growth: Training and development to advance your career.
- Wellness Resources: Support for your overall well-being.
- Salary: $65,000.00 Annually
Top Skills
What We Do
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India.
Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics.
Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.
