Analytics Program Manager

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

TITLE:              Analytics Program Manager

JOB LOCATION:           350 Campus Drive, Marlborough, MA 01752

DUTIES:  Provide technical support using SQL, Python or SAS for new and/ or existing reports, dashboards, or other tools.

• Synthesize current business intelligence or trend data to support recommendations for action;
• Independently design complex analytics framing and analysis using large datasets;
• Mine data to identify opportunities to retain our members effectively;
• Create visualizations (Tableau/ Powerpoint/ Excel) to present analytical findings;
• Work with other analytics partners within the enterprise analytics team to design the next best analytics solutions to optimize campaign ROI;
• Partner with IT and BI teams to learn and leverage new tools, and develop customer reports and metrics;
• Be a thought partner in the creation of engagement and personalization testing plans and provide “next level” insights related to the measurement of tests;
• Assist the business in the creation of member journeys via ad hoc analytics (20% time allocated);
• Act as an expert in Adobe (or similar CRM tool) in the creation of member journey;
• Communicate results of the analysis in a thoughtful, concise manner via “high impact” emails and presentations (20% time allocated);
• Develop a “story” that summarizes findings across multiple reports and analysis, and create clear recommendations for the leadership team;
• Be relentless in the pursuit of value-add insights through the utilization of an “answer first” approach to analytics;
• Champion the incorporation of loyalty economics in our decision-making and analytics;
• Support Marketing in executing and measuring brand marketing campaigns;
• Support Merchants by providing membership insights to drive decisions;
• Provide ad-hoc membership insight support to other groups inclusive of the C-suite.

REQUIREMENTS: Master’s Degree or foreign equivalent in Information Technology Management, Engineering Management, or related field or foreign equivalent, plus 2 years experience in data analysis; 2 years experience developing data models in Python, monitor KPI’s using SQL and R, Designed and scaled data dashboards, A/B testing models and reports using Tableau, collect valid POS data and build reports to measuring a store’s performance, build statistical models, ETL tools; Experience may be gained concurrently.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from .