Analytics Manager

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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Marketing Tech
The Role
Company Description

About SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Job Description

SEEK is looking for an experienced analytics leader who can provide leadership, mentoring and innovative thinking to our Candidate Product Analytics team. This role partners with the Candidate Product Team to enable their understanding and decision making, drive innovation, and assist in crafting fantastic products for our customers.

This position reports to the Head of Product Analytics and is part of a broader team of data analysts who partner in close collaboration with Product Managers across the SEEK group.

Success in this role would involve leading an existing team as an impactful partner to Product, deriving analytical solutions that generate insight into how successfully our products meet customer needs.

About the role

The Analytics Manager serves as a trusted partner with the Candidate Product Managers and is responsible for providing analytical solutions that support the product development life cycle.

We are looking for a self-starter who can demonstrate great problem-solving leadership, tolerate ambiguity and is comfortable working in a fast-paced environment. To succeed in this role, you will be required to provide good judgment under pressure. You have a strong background working in analytics and have a sound understanding of analytical concepts including A/B testing, meticulous attention to detail, and outstanding organizational and communication skills.

We are also looking for a conscientious and encouraging leader who will play a pivotal role in the health and development of the team including acting as a mentor, and balancing this with accountability for delivering outcomes.

The ideal candidate will have a sharp business mind, a proven track record to assess the needs of partners and translate them into analytical solutions. As a trusted partner, you will lead a team of data analysts in ensuring Product Managers understand the performance of their products, the impact of product developments, and can talk confidently to their metrics. You are comfortable in rolling up your sleeves and will jump in to lead and solve problems directly as required. Ultimately, you are motivated by the desire to help our product function optimise outcomes for our customers.

Responsibilities

  • Own engagement with collaborators and serve as a trusted analytics partner to the business for your specific domain.
  • Experience in crafting structured frameworks for measuring product health (e.g conversion funnels)
  • Connecting, coordinate, collaborate and influence multi-functional teams to work closely with the business at early stage of engagements on ideation, assessment and formation of initiatives.
  • Hands-on leader, leading the problem and driving towards solution to ensure success of our analytics and product ambitions.
  • Identify issues, risks, dependencies, and driving resolution.
  • Work in concert with data and product teams to ensure we have the vital data to meet objectives and requirements.
  • Initiate and drive continuous improvement on delivering business’ technological demands by leading and coaching teammates, finding opportunities to improve between business and tech teams.
  • Create and maintain an environment which enables impactful team cultures that adopts diversity, delivery, ownership, collaboration, learning and continuous improvement.
  • Analysing, implementing, and leading changes and interventions to ensure goals are achieved.
  • Break down sophisticated requirements into clearly detailed stories.

Qualifications

Skills and experience

  • Strong skills in analytics, mathematics and statistics are required with tertiary qualifications in a relevant field advantageous (Science, Mathematics, Statistics, CompSci, etc).
  • At least 7 years of experience in analytical roles with a minimum of 3 years in leadership positions
  • Advanced analytical and problem-solving skills and a demonstrated ability to translate and present data in a concise and meaningful way to collaborators.
  • An ability to translate analytical needs into data and tracking requirements 
  • Proven track record to work in projects with varying levels of ambiguity, and priorities that can change rapidly.
  • Proven track record to work with various collaborator groups – data science, engineering, product managers business collaborators.
  • Strong SQL (and programming skills in Python would be advantageous).
  • Collaborating across boundaries, confirmed experience in engaging and motivating multi-functional teams.
  • Strong EQ and an empathetic communication style that fosters collaboration and confidence. Builds' trust, safety, and inclusion in teams.
  • Strong negotiation, organizational, multi-tasking, and prioritization abilities with excellent attention to detail.

Additional Information

The Team

The analytics team has four key areas that contain specialists in Product Analytics, Experimentation, Competitor Analytics, and Data. This position will collaborate with all areas including the broader Product, Design, and Strategy teams

Why SEEK

  • Hybrid working mode
  • Mature and collaborative working culture
  • Extensive employee benefits
  • Permanent position

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

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The Company
Cremorne, Victoria
2,922 Employees
Year Founded: 1997

What We Do

SEEK is a global leader in employment marketplaces, solving real problems for our customers and connecting the right people with the right work. Our platforms are used by approximately 60 million candidates worldwide, we have relationships with over 450,000 hirers and exposure to around 900 million people, which means we really know the markets we are operating in. With an international presence that spans Australia, New Zealand, South-East Asia, Brazil and Mexico, your career can take you in many directions at SEEK.

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