Position Summary
EXL is looking for an experienced Analytics Manager with a sports background who will play a crucial role in providing analytics support to a client within our Sports, Media and Entertainment practice.
The primary responsibility of this role is to partner closely with business and club stakeholders to identify high-value opportunities where data, analytics, and advanced insights can drive business outcomes. This role sits at the intersection of business strategy, consulting, and analytics, requiring strong business acumen and the ability to translate ambiguous business problems into actionable analytics opportunities. You will work with a dynamic team and will have true ownership and impact on developing analytics solutions and data products for the stakeholders.
The ideal candidate brings a strong understanding of sports club business operations and fan lifecycle, combined with the ability to engage with senior stakeholders, understanding their strategic priorities and challenges, developing analytics-led solutions, and working closely with data science and analytics teams to deliver measurable value to clubs.
If you’re a passionate sports fan who understands both the emotional and commercial dynamics of the industry - and you thrive in fast-paced, collaborative environments, we’d love to connect.
Responsibilities:
Identify and shape analytics opportunities with league and club stakeholders
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Build trusted relationships with club and league stakeholders and understand their strategic priorities, business challenges, and opportunities.
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Proactively identify areas where data and analytics can help clubs grow their fan base, increase revenue, and deepen fan engagement.
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Translate business problems into well-defined analytics opportunities, hypotheses, and use cases
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Help prioritize opportunities based on business impact, data availability, scalability, and feasibility
Translate business needs into analytics solutions
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Partner with data scientists and analysts to translate business questions into analytical requirements, hypotheses, and solutions.
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Define analytical approaches, success metrics, required data, and expected business outcomes.
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Ensure analytics products and models are designed with the end user and business decision in mind.
Perform hands-on analytics and develop actionable insights
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Use SQL extensively to extract, transform, analyze, and validate data.
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Perform exploratory and diagnostic analysis to uncover trends, patterns, opportunities, and business drivers.
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Work with large and complex datasets and combine information from multiple data sources.
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Use Python/Pandas and other analytical tools for deeper analysis, modeling, and visualization where appropriate.
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Turn analytical findings into clear, practical recommendations that clubs can act upon
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Maintain technical depth to independently investigate data, validate analyses, and contribute directly to analytical deliverables.
Communicate with stakeholders and support delivery
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Present complex analytical concepts and findings in a simple, compelling, business-oriented manner.
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Build executive-ready presentations and narratives that connect data to business outcomes.
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Review analytical approaches, outputs, and recommendations to ensure quality and business relevance
Required Skills
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5+ years of experience in analytics, business strategy, consulting, or a related field, with meaningful experience working directly with a professional sports club/team or league.
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Demonstrated experience working directly with business stakeholders to identify and solve business problems.
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Strong business acumen with the ability to understand business objectives and translate them into analytics opportunities
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Strong SQL skills and hands-on experience working with large datasets.
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Experience with Python/Pandas or a similar analytics programming language Strong presentation, storytelling, and stakeholder management skills.
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Ability to operate independently in ambiguous environments and proactively identify opportunities.
Skills Required
- 5+ years of experience in analytics, business strategy, consulting, or a related field
- Meaningful experience working directly with a professional sports club, team, or league
- Experience working directly with business stakeholders to identify and solve business problems
- Strong business acumen and ability to translate business objectives into analytics opportunities
- Strong SQL skills and hands-on experience working with large datasets
- Experience with Python, Pandas, or a similar analytics programming language
- Strong presentation, storytelling, and stakeholder management skills
- Ability to operate independently in ambiguous environments and proactively identify opportunities
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
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