Analytics Lead

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 17,000 employees, more than 1,250 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. 

Cross-appointed between UHN’s Data Analytics and Gattuso Centre for Social Medicine programs, the Analytics Lead will play a critical role in shaping the initiatives within the Social Medicine program that seek to improve the delivery of care for marginalized and underserved populations. As a member of the Data & Analytics team, the Analytics Lead exercises considerable judgment and independence in supporting corporate, strategic and operational initiatives. The responsibilities include: 

• Data storytelling and performance insights; translating complex analytics into clear narratives, surfacing opportunities for improvement and enabling leaders to make evidence-based decisions. 

• Stakeholder engagement and relationship management; partnering with clinical programs and leadership to understand needs, align analytics to strategic goals, and build trust in data. 

• Strategic analytics and improvement enablement; designing and delivering analytic solutions (dashboards, reports, models) that drive transparency, accountability, and continuous improvement. 

• Analyze and interpret data from large information databases such as IDS, TPS, EPIC, REDCAP forms, City of Toronto, and IntelliHealth  

• Partner with clinical programs, corporate teams, and leadership to interpret performance data, identify key trends, and generate actionable insights that inform strategic and operational decision making.  

• Build positive trust-based relationships with stakeholders, supporting them in defining data needs, interpreting insights, and embedding analytics into daily workflows.  

• Translate complex, technical information about public health population health and the social determinants of health into written reports and summaries for various audiences 

• Evaluate analytics solutions implemented to ensure sustainable value and improvement 

• Assists in interpretation of results and preparation of material for presentation, publication, and/or grants  

• Representing Data & Analytics and the Gattuso Centre in a professional manner with clinical, education and research teams  

• Lead or contribute to analytic initiatives that align with UHN and Ontario Health provincial priorities, ensuring timely delivery, risk management, and effective stakeholder engagement. 

• Maintain relationships with internal and external partners who frequently use and/or provide health data and work collaboratively with all areas of UHN and Data & Analytics 

• Perform other duties as assigned 

• An Undergraduate Degree in Health Informatics, Public Health or related field  

• Minimum 3 years of related experience in healthcare analytics, performance management, or related roles 

• Minimum 1 year of related experience in project management  

• Hands on experience with the CIHI datasets, Discharge Abstract Database (DAD), National Ambulatory Care Reporting System (NACRS), Continuing Care Reporting System (CCRS), National Rehabilitation Reporting System (NRS), or other large data sets (e.g. Wait Times) is preferred 

• Experience designing and developing dashboards, routine, and ad-hoc reports from multiple datasets (eg. Power BI, Excel, SQL, or compatible tools).  

• Demonstrated commitment to and understanding of equity, anti-racism, and anti-oppression principles and practices   

• Knowledge of the Ontario health care system and public health and strong foundation in the social determinants of health, population health and health policy is an asset 

• Flexibility working in a highly dynamic and fast-paced environment 

• Excellent data analysis skills to identify patterns, visualize findings and communicate insights 

• Able to work with minimal supervision on moderately complex tasks with a level of ambiguity

• Able to work with and balance the needs of clinical, operational, research, and executive teams.

• Exercise diplomacy, discretion, and sound decision making abilities. 

• Able to effectively deal with high priority unscheduled tasks and problems 

• Experience developing presentations and communications to various stakeholder groups including executive level management

• Experience in program evaluation

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.