Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.
From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.
Responsibilities :
Job Purpose / Summary
As part of Global Business Services organization, the “DX” (aka Digital Transformation) group provides global services to business functions. The organization is being structured in different teams to deliver best-in class service including Analytics Governance (AG) and other digital solutions.
From a top-down approach, there are 2 key missions to deliver for supported areas:
- Support our digital transformation strategy that includes data & analytics, automation, AI, process digitization, user experience, employee digital upskilling
- Deliver our data to value (aka data and analytics) strategy that includes delivering AGS for supported-inherited reports, master technology that Lexmark has invested in to support new requests (data lake, etc.), align on business priorities + value creation with stakeholder, etc..
INTERFACES:
This is a global cross functional position supporting business functions. It includes interactions with business leads of functions in scope (sub process lead, geo leads, key users…), with IT leads to drive more alignment, with other D2V streams (incl. data governance and technical governance), with functions not in scope yet to share value prop / support ad hoc requests…
To deliver this mission, the position requires:
- 5+ years of experience related to sales operations and/or marketing portfolio or Lead to Cash
- Experience with D365, Salesforce, SAP and ServiceNow is helpful
- Solid reporting skillset including PowerBI. Knowledge of all MS Platform products is desired (Power Automate, PowerApps, Copilot)
- Knowledgeable working with data warehouses (e.g. Data Bricks).
- Experience working with IT; familiarity with the SAFe agile process and Product Ownership.
- Ability to prioritize and negotiate around competing stakeholder needs and manage a project funnel
- Strong interpersonal skills to work in onshore/offshore delivery model and to collaborate across departments
- Strong communication and presentation skills in English language
- Proficient at asking questions for workflow/business process understanding; able to pinpoint process and data issues and lead design and solutioning discussions
Governance is critical for our success. It includes a key focus on our value proposition (delivering superior data and analytics visibility to business functions to transform decision making and alignment on our vision (see above 2 missions listed).
Top priorities for this role include, but are not limited to:
- Execution of activities assigned: either requests, timeliness and accuracy of inherited reports, new report. This includes an SLA measurement.
- Delivering end-to-end expertise to supported stakeholders / business users: reporting layer, transactional layer, business process, demonstrating solutions and the value add they deliver.
- Stakeholder communication and satisfaction including alignment vs prioritization (idea management) and liaison with IT teams for development
- Implementing our D2V digitalization strategy
The Analytics Delivery Lead for Global Sales Operations & Marketing is accountable for stakeholder management (including monthly business review), delivery throughput, coordination of offshore resources, execution timeliness, scorecard results / adherence to targets, governance of data/reports that meets best practices standards (that includes quality, consistency, security, usage adoption).
The role requires business acumen and technical understanding to ensure smooth liaison with both business and IT teams. D2V’s ultimate target is to get data recognized as a strategic asset in Lexmark and so, to deliver superior data and analytics visibility to business functions to transform decision making process.
This position is part of the GBS DX/D2V organization.
COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:
Analytical Skills
- Expertise on reporting applications such as PowerBI, Business Objects
- Expertise on transactional systems preferred: SAP, D365, SalesForce
- Expertise on sales operations and marketing portfolio
- Project Management
Communication Skills
- Strong English skills in both written and verbal form
- Capability to influence
- Capability to translate vision down to operations
- Coordination and Prioritization mindset
- Openly discuss his/her ideas to team and business counterparts
- Create “climate" to break silos and challenge status quo
Soft Skills
- Out of box thinking
- Top-down approach
- Leading the change
- Well organized
- Customer Oriented, Design Behaviors, Team Player
EDUCATION, EXPERIENCE & CERTIFICATIONS BASIC REQUIREMENTS:
Education
- Four-year Business or IT degree preferred
- Any Microsoft certifications are desirable
Work Experience
- 5+ years of experience related to sales operations and marketing portfolio
- Experience in relevant business functions
- Experience in project management
- Knowledge of GBS structure is a plus
- Knowledge of IT structure and ServiceNow is a plus
- Experience with multi-solution projects that may include reporting, automation and AI
How to Apply ?
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Lexmark Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lexmark and has not been reviewed or approved by Lexmark.
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Healthcare Strength — Healthcare offerings include medical, dental, and vision coverage, with an onsite wellness center at the Lexington headquarters providing flu shots and same‑day sick visits. Wellbeing resources such as a health and wellness portal and incentives further reinforce the package.
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Leave & Time Off Breadth — Time-off policies include unlimited vacation for many U.S. roles (with noted exceptions), plus paid holidays and sick leave. Additional paid volunteer days provide extra flexibility for personal and community commitments.
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Parental & Family Support — Family supports include generous parental leave, adoption assistance, and an onsite childcare center at the Lexington campus. External recognition for family‑friendly practices underscores the emphasis on caregivers.
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Lexmark creates cloud-enabled imaging and IoT technologies that help customers worldwide quickly realize business outcomes. Through a powerful combination of proven technologies and deep industry expertise, Lexmark accelerates business transformation, turning information into insights, data into decisions, and analytics into action.
