Analytics Engineer

takealot.com, a leading South African online retailer, is looking for a highly talented Analytics Engineer to join our team in the Cape Town Distribution Centre.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Operational Analytics Manager

Your responsibilities will include:

Development & Implementation:

• Design, develop, and implement tools to improve visibility, reduce risk, and enhance productivity in DC operations.
• Develop and maintain Android applications and backend solutions.
• Debug and troubleshoot issues in applications and integrations.
• Implement UI solutions using low-code or other approved technologies.
• Integrate third-party APIs, optimize performance, and apply security best practices.

Project Management & Documentation:

• Work with project managers to gather requirements and create project specifications.
• Translate requirements into technical tasks and timelines.
• Develop and maintain documentation, including SOPs and technical guides.

Collaboration & Communication:

• Work closely with DevOps, Data Engineering, IT Services, and other technical teams.
• Participate in team meetings, communicate progress, and address blockers.
• Provide technical support and training to super users.

Data & Reporting:

• Automate reporting processes using scripting languages (Python, JavaScript, C#).
• Develop data pipelines and ensure data integrity in reporting systems.
• Troubleshoot and resolve data discrepancies.

Quality Assurance & Continuous Improvement:

• Conduct QA testing to ensure software reliability.
• Stay updated on industry trends and best practices.
• Identify opportunities for process automation and performance optimization.
• Maintain technical knowledge through ongoing learning and professional development.

Technical Skills & Best Practices:

• Use Git for version control and implement CI/CD pipelines.
• Write and maintain technical documentation for APIs and libraries.
• Develop RESTful APIs, optimize database queries, and implement caching strategies.
• Ensure secure data transmission and implement authentication/authorization mechanisms.
• Gather user feedback, and refine applications based on insights.

Qualifications and Experience:

• Bachelor’s Degree, BTech or Advanced Diploma in Information Systems, Computer Science, Mathematics, or  Engineering 
• In the event that you do not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 6 years of operational support experience in a software/technology environment.
• 2 years of operational support experience in a software/technology environment
• In-depth understanding of best practices relating to system support and monitoring
• Experience building applications with Low-code builders (eg. Flutterflow, Appgyver, etc.)
• Good database knowledge, including the ability to write and optimize complex queries using SQL.
• Experience with one or more system monitoring and alerting system
• Experience designing and developing reports
• Server and Networking experience beneficial
• Understanding and experience in one of the following environments will be beneficial: Supply Chain & Logistics, WMS
• Prior experience within an ecommerce company or warehouse experience will be beneficial

Attributes required:

• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Ability to identify areas of improvement in current processes
• Ability to use logic and common sense to arrive at conclusions
• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
• Highly structured thinker with strong attention to detail
• Ability to handle multiple competing priorities in a fast-paced environment
• Must have exceptional communication skills to help deliver insights to diverse stakeholders
• Detail oriented, outcome and process focused
• Willingness to learn and personal desire to keep up to date with technology and process

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed, and strives to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is able to think about problems from a business perspective using technical and product input
• is curious and challenges the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY, and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.