📍 São Paulo, Brazil · Office-first · Full-time, permanent
Team descriptionOperations teams across Brazil, Latin America and the US depend on reliable data to run their daily work and decide where to focus next. You'll join the Americas Operations Data team, which builds and maintains the models, pipelines and dashboards behind these decisions, and is now expanding into retention, activation and merchant intelligence as Operations grows across markets. It's a chance to help shape the data foundations behind some of the region's most active growth initiatives, while reducing the manual work that slows teams down.
What you'll do- Build and maintain data models, datasets and automations that power retention and activation initiatives across Brazil, Latin America and the US;
- Own and continuously improve critical data pipelines, improving reliability, testing, monitoring and documentation over time;
- Take ownership of recurring data processes, identifying and implementing ways to automate or simplify manual work;
- Partner with Operations analysts and stakeholders across Brazil, Latin America and the US to translate business needs into scalable data solutions;
- Define and maintain business KPIs, keeping metrics consistent, reliable and clearly defined;
- Design and evolve dashboards that give stakeholders timely, decision-ready insights;
- You showcase strong command of SQL, with a proven ability to write, optimise and review complex queries for analytical modelling;
- Solid experience building and maintaining analytical datasets and transformation pipelines, ideally using dbt or a similar framework, with a clear understanding of reusable, maintainable data logic;
- Hands-on experience with a cloud data warehouse such as Snowflake, BigQuery or Redshift, and established use of Git in a collaborative development workflow;
- Strong root-cause analysis skills: you find why data doesn't match and deliver fixes that hold;
- Ability to design and build dashboards and data visualizations that help stakeholders make decisions, using Tableau or similar tools;
- Ability to translate business needs from non-technical stakeholders into clear data requirements;
- You are able to communicate clearly in English to collaborate across Brazil, Latin America and the US, with advanced proficiency.
- 🌎 Opportunity to work with a truly global, multicultural team from our dynamic São Paulo hub in the heart of the city. This involves an office-first setup
- 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
- 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
- 📚 A dedicated annual L&D budget of R$ 10,000 for education, certifications, and conferences
- 🏖 Generous time off: enjoy 22 working days of paid leave, plus public holidays and special leave days
- 💪 Stay fit: Wellhub membership included and gym at the office
- 💼 Financial wellness: SumUp contributes to your private retirement plan with Santander
- 🧠 Mental well-being: access to Zenklub for therapy, coaching, and emotional wellness resources
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 4,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Skills Required
- Strong command of SQL, including writing, optimizing, and reviewing complex analytical queries
- Experience building and maintaining analytical datasets and transformation pipelines
- Experience with dbt or a similar data transformation framework
- Hands-on experience with a cloud data warehouse such as Snowflake, BigQuery, or Redshift
- Experience using Git in a collaborative development workflow
- Strong root-cause analysis skills for identifying and resolving data discrepancies
- Ability to design and build dashboards and data visualizations using Tableau or similar tools
- Ability to translate non-technical stakeholder needs into clear data requirements
- Advanced English proficiency and clear communication skills for international collaboration
SumUp Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SumUp and has not been reviewed or approved by SumUp.
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Leave & Time Off Breadth — Paid time off is positioned as a standout, including 22 vacation days that increase with tenure, public holidays, a quarterly Wellness Day, special leave, and a fully paid one‑month sabbatical after three years. This combination makes time-off benefits feel notably robust in the overall rewards package.
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Healthcare Strength — Health coverage is described as comprehensive, with medical plan options (including carriers such as Cigna and Kaiser) plus dental and vision. Company-paid life insurance and disability coverage are also part of the protection package in the U.S. materials.
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Retirement Support — Retirement benefits include a published 401(k) match formula that provides an employer match up to a stated cap. The clarity of the match structure supports straightforward evaluation during offer comparisons.
SumUp Insights
What We Do
SumUp believes that every business should have access to affordable, easy-to-use financial solutions, no matter their size. That’s why more than 3 million businesses worldwide rely on SumUp to run their business. What started out as one card reader has now turned into a range of payment hardware, banking solutions, marketing, and loyalty tools, invoicing, and so much more. From sales and marketing to product and engineering, our cross-functional US team works together to ensure that small business owners can be successful doing what they love.
Why Work With Us
SumUp USA is part of the global SumUp organization that stretches across multiple continents from Berlin to Sao Paulo. Our teams are multicultural, have a collaborative mindset and bold goals. Join our mission if you want to become part of the success story and help empower over 3 million merchants using SumUp already!
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