Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionJob Summary: Experian Marketing Services (EMS) is a global leader in providing data-driven marketing solutions. We manage large and comprehensive databases to better understand Australian consumers, leveraging this data and our analytical expertise to empower businesses to make informed decisions, enhance customer relationships, and drive measurable results.
The Presales Product Specialist will draw on consumer marketing and analytics expertise to support sales teams and clients to drive sustainable revenue growth for EMS. This client-facing role involves understanding client needs, mapping detailed product features to those needs, and ensuring successful product adoption and satisfaction by working collaboratively with sales, delivery and product teams.
Key Responsibilities: Reporting the Pre-sales Lead
- Develop comprehensive product knowledge across the EMS suite of consumer data and analytical solutions.
- Collaborate closely with the sales team to directly engage with clients to understand their needs and challenges.
- Map product features and benefits to client needs, developing custom solutions.
- Create and deliver personalised presentations to clients at various levels of seniority, emphasising storytelling to effectively communicate our solutions.
- Develop and maintain strong relationships with key stakeholders and decision-makers within client organizations.
- Collaborate regularly with the delivery team as well as conduct handovers of client projects to the delivery team and QA of delivery projects, to ensure smooth implementation and client satisfaction.
- Partner with internal product teams to bring new propositions to market, ensuring alignment with client needs and industry trends.
Qualifications:
- Degree in Business, Marketing, Analytics, or a related field.
- An understanding of segmentation data, insights and analytics.
- 3+ years of experience as a presales specialist or in a role applying data, insights and analytics for business benefit.
- Demonstrated curiosity and the ability to ask insightful questions to uncover client needs and challenges.
- Strong analytical mindset with the ability to understand and address client needs. Knowledge of some common analytics tools (e.g. Tableau, Alteryx, PowerBI, Snowflake), languages (e.g. SQL, R, Python) and other marketing platforms.
Benefits/Perks:
- Novated Leasing & Salary Packaging
- Great compensation package and bonus / commission plan
- Core benefits including Experian shares discount and wellness program
- Flexible work environment, hybrid model
- Flexible time off including volunteer time off, personal leaves and paid holidays
- 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
