Analytics Business Process Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role

In this role you will support the development and delivery of Source to Pay (StP) Solutions reporting, insights, data quality analytics, and exception management support for enterprise Dow. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments.

Works with the business process team and other functional SMEs to define business needs and provide consulting support for future improvements and functionality with a business process area. Plays a key role throughout the project, including requirements, designs, testing, implementation, training and end-user support. Works independently, receives minimal guidance.

Responsibilities

• Provides key functional knowledge and expertise within the team and understand stakeholder operations.
• Creates, test, and implement of new Purchasing reports.
• Interface with Enterprise Data and Analytics team for DSR development.
• Participates as needed in testing to progress testing.
• Identifies and escalates issues to manage risk and ensure on time solution delivery.
• Identifies, participates or leads business process continuous improvement opportunities, DSS systems and applications improvements or efficiencies.
• Serves as the Subject Matter Expert for functional area providing escalation level support to end users.
• Partners cross functionally with other teams to ensure work process and functional integration.
• Leverages knowledge and skills to help manage risk and provide mitigation solutions.
• Monitors operational metrics during delivery of corporate initiatives to ensure seamless hand off.
• Delivers high level of Change Management Knowledge to minimize impact with project implementation.
• Delivers advanced analytics and reporting support for their assigned Procurement strategy and/or category of spend including insights.
• Provides support for the development of metrics, analyses, and reporting; delivering KPI metrics and scorecard reporting, providing procure to pay analyses and support, in addition to responding to planned and ad hoc requests as assigned.
• Monitors data quality reports for trends and coordinates data quality improvements with appropriate data owner, as needed.
  

Qualifications

• A minimum of a Bachelor’s Degree (Relevant Discipline)
• A minimum of 3 years of relevant experience.
• Analytical skills
• Interpersonal effectiveness, Effective training.
• Balancing strategic thinking and detailed oriented.
• Excellent problem-solving skills and attention to detail.

Your Skills

• Hand-on experience with DBMS, python, SAS, SAP (or similar ERP), OTM, Ariba and Zycus is a plus.
• Exposure to Chemical Industry or other manufacturing companies.
• Awareness to Six Sigma, Lean principles.
• Experience with Microsoft Excel, PowerBI, and other data handling and reporting tools.
• Fluent spoken and written English. Strong communication and presentation skills.
• Proficiency in Microsoft office (MS Word, Power Point, Microsoft Excel etc).

Additional notes

• Relocation assistance is not available with this position.​  
• The ability to accommodate a flexible schedule aligned with international time zones is essential. 

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.