Analytics Analyst I

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Austin, Texas

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

We are seeking an analytical problem-solver with exceptional interpersonal savvy and consultative skills with the proven ability to translate complex business and technical problems into simplified solutions. This person will have a critical seat at the table in developing efficient and scalable solutions. You are motivated by big growth opportunities that require large scale changes, are enthusiastic about solving ambiguous problems, and are eager to share your perspective and your knowledge with others

What You’ll Do

• Design and develop interactive Tableau dashboards to visualize key business metrics

• Collaborate with cross-functional teams to understand reporting needs and deliver data-driven insights

• Communicate findings clearly and concisely to both technical and non-technical audiences

• Continuously seek improvements in dashboard performance and automation for scalability and efficiency.

• Support the analytics team by documenting dashboards, queries, and best practices

• Collaborate with Data Solutions and other technical teams to enhance workflows and share knowledge

• Contribute to a culture of continuous learning and process improvement within the analytics team.

Who You Are

• 1-2 years of experience in data analysis or a related field, preferably with experience using Tableau (or similar BI tools)

• Proficient in SQL, with the ability to analyze and manipulate large datasets

• A strong communicator, able to translate complex data into actionable insights

• Detail-oriented and committed to accuracy and quality in all aspects of data work

• Enthusiastic about learning new tools and techniques, and adapting to evolving business needs

• Self-motivated, proactive, and comfortable working in a collaborative team environment

• A problem-solver who can tackle ambiguity and work independently to deliver results

• Familiarity with eCommerce or SaaS metrics is a plus

• Exposure to Python or similar scripting languages is a plus, but not required

• Ideal candidates will be based in Austin Texas

(Pay Transparency Range: $53,000- $88,000)

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Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.
BigCommerce will never:

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.