MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job DescriptionProgram Overview
Support Product Quality to resolve product non-conformance issues / concerns. Identify OEM product to engineer drawing and support Quality Spills. Provide disposition and control national parts inventory.
Position Summary
Purpose is to provide product disposition to correct quality part non-conformance (Request For Inspection) to align with engineer drawing and product specifications.
Key Responsibilities
· Complete the following work segments and update RFI or FW in GM IMS
- ERFOU01 & ERFOU02P / ERFOU02Q
· Process each RFI & FW to GM Process within 48hrs of receipt
· Update and Maintain GM IMS for each RFI or FW worked
· Monitor IMS for new RFI & FW pending daily
· Assist supplier with questions
· Aid all GM Quality initiatives
· Attend customer meetings during core hrs.
Qualifications- GM Team Center
- Analyzing Engineer Drawings for product dimensions and detail
- Verifying product to specification (engineering and/or packaging)
- Experience with Electronic Parts Catalog (EPC)
- Preferred Qualifications
- Experience with Main Frame (MS-DOS Environment)
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
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What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
