Position: Analyst
Location: Hong Kong International Airport T2
Working hours: Office Hours
Job Description:
Analyze, interpret, and visualize data to drive business process optimization and fact-based decision-making.
Perform a comprehensive analysis and proactively implement solutions to assess and enhance data quality and data reliability.
Develop, maintain, and improve methods to gain and use relevant performance data.
Analyze system performance and process to perform optimizations.
Communicate performance status and improvement proposals internally within site base services management for client discussions and alignment.
Support the team on report for measuring KPI, Service Level Agreement and reporting.
Incident and reliability reporting (MTTR, MTBF).
Project-to-service transition & availability modelling.
Root cause analysis & continuous improvement methodologies.
Participation in automation optimization & improvement projects.
Stay updated with the latest developments in the analytics field and share knowledge with the team.
Work effectively with other Engineers, Technicians, and Operational staff.
Thrive in an environment that prioritizes safety above all else.
Skills and Qualification:
Minimum bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Minimum 5 years of prior experience working as an Analyst or in a similar role.
Strong communication skills to effectively convey complex technical concepts in a clear and understandable manner to both technical and non-technical stakeholders.
Enthusiastic, proactive, driven, and actively seeking opportunities for personal development and growth.
Advanced Excel skills (pivot tables, macros, VBA, Power Query, Power Pivot).
Knowledge on SQL and Oracle database.
Basic scripting or automation (Python, R) for analytics.
Familiar with ticketing and reporting systems for maintenance service.
Client facing and cross-cultural communication skills.
Project management & multitasking abilities.
Ability to work independently, adaptability & resilience in dynamic environments.
Top Skills
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.
Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.
Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
