We are looking for an Analyst to join our Global Demurrage Department and play a key role in improving processes, driving automation, and supporting data-driven decision-making.
Key Responsibilities:
Improve Demurrage Profitability:
- Analyze countries’ practices and identify gaps between business processes and system capabilities.
- Define business requirements for system enhancements.
- Lead cross-functional and automation projects across countries (Auto-Billing, ZIMurrage, SAP roll out).
Guidance and Support for Demurrage Processes:
- Provide business and technical support to global users, local offices, and IT support teams.
- Prepare and maintain user guides and training materials.
- Maintain and enhance supporting platforms (ZIM.com, MyZIM, IQShip, L2A, Remedy)
Monitoring and Analysis:
- Develop and maintain BI reports and Tableau dashboards for demurrage monitoring and performance analysis.
- Perform data analysis using Excel/AI and develop automation tools, including VBA macros.
In this role, you will drive global process improvement and automation initiatives, optimize demurrage profitability, and collaborate with international teams to deliver innovative, data-driven solutions that enhance efficiency and business performance.
Requirements- Academic education: bachelor’s degree holder in Economics/ Business management/ Industrial management engineering - A must, MBA - Advantage.
- 2 years of experience in an analytical/ economic position - A must.
- High level of analytical skills - A must.
- High level of control in English language (Speaking, reading and writing) - A must.
- Control of office tools, Excel, and PowerPoint - A must.
- Systems oriented, experience with SAP - Advantage.
Skills Required
- Bachelor's degree in Economics, Business Management, or Industrial Management Engineering
- MBA
- At least 2 years of experience in an analytical or economic position
- High-level analytical skills
- High-level English proficiency in speaking, reading, and writing
- Proficiency with office tools, including Excel at macro level and PowerPoint
- Systems-oriented experience with SAP
What We Do
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position. ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability. Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.

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