Analyst

Reposted 5 Days Ago
Be an Early Applicant
Gurugram, Haryana, IND
In-Office
Mid level
Financial Services
The Role
Provide lending fulfillment services focused on bank guarantees. Administer issuances, exchanges, cancellations, amendments, fees, and customer queries using LoanIQ and eBOBS. Perform process controls, reconcile clearing accounts, manage daily reports, clear aged items, and support efficient customer outcomes while maintaining professionalism, teamwork, and accountability.
Summary Generated by Built In

Job Title:

Analyst

Work Type:

Permanent

Location:

Gurugram, India

It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

YOUR NEW ROLE:

  • To provide customers with best-practice, effective and efficient lending fulfillment services with a focus on Bank Guarantees.
  • Utilise both the LoanIQ and eBOBS systems to assist in the ongoing administration of bank guarantee portfolio, including the preparation and processing of issuances, exchanges, cancellations, amendments, fees and queries.
  • Adhere to processes and procedures including performing all controls associated with processes.
  • Facilitate Bank Guarantee Issuances, Amendments, Cancellations and Fees via Ebobs, LoanIQ and other core systems.
  • Reconcile clearing account to remain within KRI’s. Actioning daily Bank Guarantee Reports with a focus of clearing aged items.
  • Foster and maintain a positive team environment exuding efficiency, inclusion, professionalism, exemplary customer service, and accountability

WHAT YOU WILL BRING:

  • 3+ years’ experience as an operational practitioner
  • Preferred experience managing lending transactions and/or high-volume customer requests
  • Strong customer service work ethic
  • Strong teamwork ethics and ability to work to deadlines
  • Be self-sufficient and drive customer outcomes

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India

Skills Required

  • 3+ years of experience as an operational practitioner
  • Experience managing lending transactions and/or high-volume customer requests
  • Strong customer service work ethic
  • Strong teamwork skills and ability to work to deadlines
  • Ability to work independently and drive customer outcomes
Am I A Good Fit?
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The Company
HQ: Melbourne, Victoria
35,926 Employees

What We Do

We're here to be the most customer-centric company in Australian and New Zealand. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business. Connect with us: www.nab.com.au/contact-us

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