Analyst, Workday Operations

Reporting to the Manager, HR Operations, you will provide business and functional support of HR Operations, including problem resolution. In addition, you will be accountable for HCM data quality and integrity by ensuring master data is accurate, validated, and available.

What you'll do

• Manage daily Workday business process transactions, including corrections, cancels, and rescinds. Address and advance stale or stuck transactions and adjust employee-level records as needed

• Handle "to do" and "review" steps within HR Core (e.g., ESS personal changes, Work Permit reviews)

• Manage unassigned tasks such as job change requests, role assignment requests, and creating new supervisory organizations

• Provide Workday access requests for terminated employees where automation is not available

• Manually process data updates in Workday as required. Including PRO employee requests, the creation/termination of Board of Directors (BOD) and Contingent workers who require Workday access to perform their roles

• Manage and process standardized Mass/Centralized Changes related to changes in the employee record using enterprise integration builder (EIB). This includes intake, assessing change impact, testing EIB (inclusions and exclusions), and implementation. Examples include inactivating positions, reorganizations, cost center changes, location changes/cleanups, job abandonment terms, store realignments/closures, DC work shift changes

• Develop and implement alerts and notifications within the HCM Core space in Workday to transition from reactionary audits to proactive methods, effectively leveraging our technology investment

• Perform regular and standardized audits to ensure data integrity. Identify trends and opportunities to rectify ongoing data issues. Collaborate with the HR Reporting team for creating necessary audit reports. Ensure audits are completed within required timelines to avoid implications to the employee record or supporting processes (e.g., interfaces with external partners such as BMO, CRA Interfaces, Dayforce, SailPoint)

• Continuously monitor and evaluate functionality to recommend enhancements that improve efficiency, effectiveness, and enhance the employee experience

• Review, action, and respond to Workday cases related to HR Operations (e.g., EIB, mass changes) through to case resolution

• Create and process all employee lifecycle data in Workday (test environment) for test cases used by Technology/stakeholders to support testing

What you bring

• Minimum 2-4 years of progressive experience in process/systems roles within an HR environment, specifically with Workday

• Proficient in MS Office product suite with advanced Excel skills

• Demonstrated ability to conduct detailed analysis with a high attention to detail, ensuring accuracy and precision in all tasks

• Excellent communication skills (verbal and written) with individuals at all levels

• Strong organizational and time management skills to meet deadlines independently

• Collaborative team player who builds relationships easily across various stakeholder groups with the ability to work well independently and within a team

• Outcome-focused critical thinker with the ability to analyze and visualize ensuring continuous improvement across our entire business

• Excellent interpersonal skills with the ability to work effectively with HR and business partners

• Maintain HR information with the highest level of discretion, ensuring confidentiality and privacy at all times

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About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging 

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations  

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.