Responsibilities:
- Optimize Supply Chain Processes by defining project scope and objectives which involve all relevant stakeholders .
- Manage projects and execute process improvement initiatives affecting functions in Operations and may span on a country or regional scale (e.g. ASEAN).
- Prepare detailed plans to track project performance and assure timely completion and achievement of deliverables.
- Ensure deployment of common solutions across divisions and businesses and implement best practices
- Serve as the main point of contact between ZALORA and multiple entities which includes government agencies and departments.
- Assist the manager in developing operations performance and metrics dashboard; monitor performance and improvement in key metrics.
- Assist the manager in delivering significant operational improvement and financial benefits to meet annual targets.
- Rate negotiation with inbound service providers and contractual agreement which includes cost benefit analysis.
- Maintain and update HS codes in ZALORA systems in accordance with Malaysia Customs regulations and internal compliance requirements.
The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
Consent Disclaimer
By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA’s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA’s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.
Skills Required
- Design and execute supply chain process improvement projects across country or regional scale
- Project management including defining scope, stakeholder management, and tracking project performance
- Develop and maintain operations performance and metrics dashboards and monitor key metrics
- Ensure deployment of common solutions and implementation of best practices across divisions
- Serve as primary point of contact with multiple entities, including government agencies and departments
- Negotiate rates with inbound service providers and manage contractual agreements, including cost-benefit analysis
- Maintain and update HS codes in company systems in accordance with Malaysia Customs regulations and compliance
- Deliver operational improvements and financial benefits to meet annual targets
What We Do
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits. With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products. As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature! ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres. Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.
