Analyst, SRE- API & SRE

Job Posting End Date:

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ABOUT THE JOB

The role is a day-to-day run engineering role that is designed to contribute to the resilience, performance and availability of CAT A systems within Enterprise Technology: API Platforms for the benefit of NAB’s customers. The role is expected to drive improvements across the operational landscape.

YOUR SKILLS AND EXPERIENCE

• Experience with CI/CD pipelines preferably using a tech stack of GIT, AWS, Jenkins, Artifactory and Docker 

• Experience working with AWS particularly EC2, ECS, VPC, Cloudwatch and Cloudformation 

• Experience in microservice architectures involving API Gateways 

• Experience in use of Linux based operating systems such as Amazon Linux and RedHat 

• Experience with Azure and/or Kubernetes highly desirable but not essential 

• Execute the development, testing, deployment and refinement of system improvements in line with service and project priorities 

• Resolve incidents and customer support requests raised in ServiceNAB in line with agreed SLAs 

• Can troubleshoot, write and optimize code 

• Can automate routine tasks 

• Have a systematic problem-solving approach, effective communication skills, and a sense of ownership and drive 

• Contribute to the availability, performance monitoring, efficiency and features of cloud services, CI/CD and automation 

• Contribute to incident response, blameless postmortems, and production improvements 

• Contribute to a high performing team that adapts to change and meets committed timelines 

• Follow engineering standards and best practices 

• Proactively manage risk, meet the policy and compliance requirements; perform controls; adhere to process and procedures pertinent to role; and escalate events, issues or breaches as they are identified 

THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package

• Attractive salary

• 20-day paid annual leave and 7-day paid sick leave

• 13th month salary and Annual Performance Bonus

• Premium healthcare for yourself and family members

• Monthly allowance for team activities

• Premium welcome kit and occasional gifts of appreciation

• Extra benefits on your work anniversary

2. Exciting career and development opportunities 

• Large scale products with modern technologies in banking domain

• Clear roadmap for career advancement in both technical and leadership pathways

• Access to digital learning platform such as Udemy

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

• Sponsored English course with native teachers

• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance

• State-of-the-art & modern Agile office

• Food and beverages in the office pantry

• Employee Assistance Program to improve your physical and mental health

• Annual team activities and company events

• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
CLOUD-FIRST
NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!
If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.