ANALYST / SENIOR ANALYST, CLIENT ANALYTICS

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Explore the BDC Way in our Culture Book

POSITION OVERIVEW

The Analyst / Senior Analyst, Client Analytics takes a key role in a team to enable trusted business outcomes and impact in the entrepreneur ecosystem by measuring, anticipating and guiding actions through modern client data analytics, business partnership and storytelling.  

CHALLENGES TO BE MET

Build trust with the lines of business and collaborate to enable trusted business outcomes / impact. 

• Build and manage relationships with internal clients and partners to provide value and ensure ongoing alignment. Collaborate with data analysts / experts in other teams or external consultants.  

• Acquire strong business knowledge and credibility. Share the latest developments related to the line of business / internal partner with the team. 

• Coordinate the planning, quality and execution of activities for the analytics team. Monitor and communicate expectations on a regular basis. Hold self and others accountable for meeting challenging objectives and standards. 

Provide visibility, insights, predictability and guidance for business activities. 

• Translate business goals, initiatives, campaigns into actionable metrics with baseline targets (e.g., engagement, sales, impact, return on investments, etc.) 

• Develop, deploy and manage self-serve analytics tools (e.g., spreadsheets, dashboards, APIs, etc.) for business initiatives and channels. 

• Develop applied analytical models, machine intelligence and machine learning solutions for business problems. 

• Advise on potential improvements to business practices based on data and insights through storytelling. 

Engineer reusable common data models and pipelines from disparate sources. 

• Ensure data collection, preparation and processing are accurate, devoid of biases, integrated, orchestrated and executed as planned. 

• Develop, define, document and maintain client data schema, dictionary, structure, pipelines and their business use  

• Develop optimized code, methods, and algorithms to perform the analytics work using the right enterprise technologies. 

Manage activities and tasks from planning to delivery. 

• Take ownership of work and collaborate with cross-functional teams (e.g., marketing, IT, digital) to ensure well-communicated and timely delivery. 

• Actively participate in or lead planning, status and governance sessions. 

Lead the growth of technical subjects and of the team’s practices.  

• Identify and drive opportunities to enhance existing analytics capabilities and practices (people, processes, technologies, and data).  

• Empower peers, internal partners and internal clients on the use and interpretation of analytics, measurement tools, hypotheses testing and statistical validation. Evangelize on the adoption of advanced analytics and data science across the organization. 

• Align with other analytics teams to improve collaboration, efficiency and growth (e.g., analytics environments, data governance, etc.). 

WHAT WE ARE LOOKING FOR

• 3 to 8 years of relevant work experience working as a data analyst, driving analytics initiatives with cross-functional teams. 

• Bachelor’s degree or experience in Analytics, Management of Information Systems, Computer Sciences, Engineering, E-Commerce, Strategy, Finance or Marketing disciplines. Graduate degree considered an asset. 

• Strong Excel capabilities (Power Query, pivot tables, data modeling)

• Experience with data warehousing, dashboard creation, and BI tools like Power BI. Skilled in SQL, Python, R, Scala, and tools like SPSS and GA4

• Results focused self-starter with excellent analytical skills and an ability to decompose ambiguous questions into discrete data problems and answer with clear, actionable insights. 

• Strong interpersonal and cross-functional collaboration skills, with the ability to translate complex analyses into clear, actionable insights through polished reports and presentations.

• Highly organized and autonomous, able to manage multiple priorities under pressure while delivering high-quality outcomes in ambiguous contexts.

• Experience in a large organization, in executive level storytelling and visualisation

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.