We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
We’re looking for an experienced Analyst Relations Manager to further strengthen New Relic’s relationship with key analyst firms such as Gartner and IDC and maintain our leadership position in key industry reports covering Observability, DEM, AIOps, AI/ML, and more.
The Analyst Relations Manager will be responsible for New Relic’s relationship with our analyst contacts, coordinate briefings and RFI responses. We are looking for someone with superior project management skills and SaaS experience who thrives in a high-growth culture.
If having a tangible business impact invigorates you, and you are committed to setting the standard in your work, then this is the place for you!
What you'll do
- Build and maintain strong relationships with key industry analysts from firms like Gartner, and IDC and others
- Prioritize and manage incoming analyst requests for information, research support, research review, customer references, and event speakers
- Work across product and marketing teams to capture requirements and develop recommendations for analyst engagements and briefings that align with business objectives
- Coordinate briefings and RFI responses across multiple analyst firms including scheduling calls, prepping presentations, disseminating briefing notes and tracking follow-ups
- Synthesize, edit and submit written responses to analyst inquiries, working across cross-functional internal teams
- Proactively monitor industry research to influence focus and determine opportunities to position New Relic and our products
- Track and report on analyst interactions, coverage, and sentiment, providing regular updates to senior leadership
- Ensure compliance with subscription/licensing terms across all agreements
This role requires
- 7+ years in analyst relations, investor relations or corporate communications at a high-growth, B2B software company
- Excellent relationship building and interpersonal skills
- Strong project management skills, with the ability to prioritize tasks, manage deadlines, and work effectively under pressure
- Superior communication, presentation skills with the ability to convey complex information clearly and concisely
- Technical and business acumen and ability to think strategically and develop AR programs that align with business objectives
- Ability to analyze market trends, competitive landscapes, and analyst research
- Ability to effectively partner with cross-functional teams
- Adept at influencing peers and managers, and building consensus in a highly ambiguous, fast-paced environment
- Bachelor’s degree or related industry experience
Please note that visa sponsorship is not available for this position.
#LI-JH1
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.
That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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