Analyst, Program Operations

GSCF | www.gscf.com
GSCF is the leading global provider of working capital solutions. GSCF's Working Capital as a Service is an innovative solution that unlocks liquidity and optimizes working capital through a connected capital ecosystem of suppliers, buyers and financial partners. We combine a
comprehensive platform, expert managed services and access to alternative capital solutions to empower businesses to improve cash flow, optimize efficiency, manage risk and complexity, and drive sustainable growth. GSCF’s team of working capital experts operates in over 75 countries, offering a truly global and end-to-end perspective to solve working capital efficiency challenges

• Alternative Capital Control & Flexibility: GSCF is the only provider with control of capital that oversees credit decisioning and servicing of our own funding vehicle, offering same-day credit decisions, broader risk coverage, and flexible program structures.
• Comprehensive Platform: GSCF's configurable platform provides real-time visibility and a unified view of data for the end-to-end invoice lifecycle, seamless integration with ERPs, additional systems, operational workflows and multi-funder access across the connected capital ecosystem of suppliers, buyers and funders.
•  Expert Managed Services: Our team of working capita experts becomes an extension of yours, delivering strategic guidance, operational efficiency improvements, and proactive global support.

The Role 

The Program Team is responsible for the diligent management of the assigned program/s including client servicing, service delivery, exceptions processing, program monitoring and risks reporting.

How You Will Make an Impact

• Responsible for the daily tasks within the program.
• Train program’s stakeholders on GSCF’s services and systems.
• Ensure agreements (statement of works, changes requests, authorization matrix, function & notification matrixes) are implemented and monitored.
• Timely reporting/escalating of risks, exceptions, incidents, opportunities to the superior.
• Develop and maintain professional relationship with the business partners.
• Contribute to maintaining a positive, transparent, open and creative thinking working environment.
• From time to time, willing to take over tasks/projects which are not related directly to this function.
• Multicultural sensitivity/awareness.
  
• Willing to be part of potential projects.
• Non-essential Job Functions:
• Adhere to company & operations policies.
• User acceptance testing of the new features to be released to production.
• Ensure agreements and all program relevant manuals are updated regularly.
• Evaluate and issue change requests and review them with the client.
• Monitoring the program processes.

What You Bring to the Team

• Fluent in English (and other languages as needed).
• Ability to remain poised and calm under pressure.
• Prioritization.
• Strong communication skills both verbal and written.
• Team player – energetic, enthusiastic, and personable.
  
• Ability to perform duties with the highest level of confidentiality and integrity.
• Highly organized with strong attention to detail.
• Proficient in Microsoft Office especially Excel.
• Structured, fact-based way of work.
• Thrives in a multi-task environment where there are competing priorities and deadlines/deliverables.

What We Offer

• A clearly defined and challenging role where you will play a key part in financial planning
• The opportunity to join a scaled and profitable start-up
• Ambitious and fun group of colleagues
• International exposure and experience, as well as exposure to highest decision makers
• Competitive salary and benefits
•  Hybrid-working model
• Opportunities for on-the-job training and career development.
• A dynamic and supportive work environment focused on innovation and growth.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law.