What you’ll do
The Analyst, Process & System Support role is to develop and support Promo Operations and Analytics POST & Robson applications and related processes to enable day to day decision making and support the teams in delivering incremental POS and profit.
The Analyst, Process & System Support works closely with Product Owner, Business Analysts, Data Specialists and Sr. Consultants to provide technical expertise, data analysis and reporting and coordination on essential Marketing Promotions Operations processes.
In this role you are expected to be striving for continuous accumulation of knowledge both on technical front and business processes which facilitate the rapid deployment and enhancement of sales/profit driving and cost reducing applications.
Act as subject matter expert across various systems by actively pursuing knowledge and experience with Canadian Tire Retail, SportChek and Mark’s marketing processes and systems
Support promo systems, including POST, Robson, and Promo upload process
Represent the business users in agile project ceremonies (daily stand ups, backlog grooming)
Assist in triaging and troubleshooting promotional issues
Work with users to understand, define and document business and technical needs and translate such needs into user's requirements.
Identify discrepancies across multiple business systems, assist in decommissioning legacy systems.
What you bring
Post-secondary education in computer science, business and/or engineering
2+ years Business Analysis experience
Familiar with Agile delivery, CI/CD and SLDC concepts
Knowledge of marketing business processes and/or understanding of retail principles
Experience in change management, process analysis and user acceptance testing (UAT).
Ability to prioritize and cope with competing and changing objectives in support of long-term goals while maintaining stakeholder expectations
Strong analytical and problem-solving skills
Strong verbal and communication skills
Ability to facilitate formal and informal communications across all levels of stakeholders including translation of technical concepts into business language and vice versa
Proven ability to work both at a conceptual and highly detailed level
Organized and result driven
Skilled at working with databases using SQL
Existing programming skills or commitment and ability to learn a programming language.
Microsoft Office skills (MS-Access, MS-Excel), VBA scripting an asset
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
Top Skills
What We Do
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast.
We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway.
CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities.
For more information, visit corp.canadiantire.ca.
