Job Summary
Are you ready to take your skills to the next level and make a real impact?
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.
Fostering a purpose-driven, inclusive culture where talent thrives, leadership grows and every employee is empowered to make joy.
Our Global Shared Services (GSS) team is building a leading organization rooted in a culture of continuous improvement, clean process design, and adoption of the latest technology and automation innovations. We are very excited to welcome a new Dutch Speaking HR Analyst to our team!
The role is based in our Budapest GSS (hybrid model combining office & remote work). You’ll join a team of agile, customer-focused thinkers who collaboratively solve difficult business problems. Your potential is our inspiration.
Where You’ll Make a Difference
- Manage inbound queries via Ticket Service System from IFF employees
- Leverage knowledge base to provide consistent customer service and solutions to employee/manager inquiries
- Educate employees and managers on HR resources available to them and encourage the use of self-service tools
- Redirect/escalate inquiries as appropriate within HR SS (Specialized Services, Service Excellence), HR (HRBPs, Field HR, COEs) or outside of HR (Payroll)
- Maintain employee data in HRIS systems (employee lifecycle changes)
- Create, keep up to date employee documentation (personnel file creation, retention)
- Apply sound judgement and discretion with sensitive information
- Relay opportunities for improvement of daily processes and assisting in the implementation of these initiatives
- Support peers with problem resolution and effective use of knowledge tools
What Makes You the Right Fit
- Excellent English language skills, both verbal and written
- Excellent Dutch language skills, both verbal and written
- Bachelor’s Degree in HR or related field preferred
- Excellent customer service skills and desire to resolve issues
- Excellent written and verbal communication skills
- Well versed in handling confidential HR information
- Working knowledge of MS Office tools, typing proficiency is required
- Experience in an HR department or customer contact center is an advantage
- Experience with Workday and understanding of human resources policies, procedures and benefits is preferred
- Must be detail oriented and maintain accuracy and timeliness of data entry with high volume of enquiries
How Would You Stand Out?
- Hungarian language knowledge is a huge advantage
- Solution oriented mindset with ability to work in a fast-paced environment
- Being a team player with a can-do-mentality
Why Choose Us?
- HO opportunity from the beginning (3 days/week)
- Professional onboarding process
- Multinational and supporting environment
- Cafeteria
- Health insurance
- Training opportunities
- Language learning opportunity
- Learning and development programs
- Team buildings
- Annual bonus
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Top Skills
What We Do
Meet IFF:
We boldly bring together science and creativity to create what the world needs.
An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave.
With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same.
Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet.
Explore what sets us apart.
