Analyst - Payment Operations

Responsibilities:

• Processing operational payments, both manually and ensuring the successful processing of automated payments
• Posting manual deposits, reconciling clients' funding accounts, and resolving intercompany issues
• Review of all settlement and authorization exceptions in a timely manner across all banking and issuer partners
• Daily monitoring our ticketing system and actioning tickets in an accurate and efficient manner
• Cards and funding accounts investigations
• Other reports as requested on an ad-hoc basis                                                             
• Overseeing the accuracy of card monitors and investigating/resolving monitor-related issues. Promptly escalate any issues to the Senior analyst if unable to resolve               
• Collaborating with internal and external departments as necessary
• Contributing to ongoing improvement, documentation, and maintenance of internal processes  
• Investigating and addressing payment processing and flow of funds issues on client accounts or cards             
• Perform any other duties that may be reasonably assigned from time to time.                                                                                                                                        

Requirements:

• Previous experience in a similar role within payments will be considered an asset
• Conversant with a strong interest in both IT and Finance      
• Previous experience with databases and SQL is an asset        
• Results orientated, proactive and can-do attitude
• Good stakeholder management experience
• Strong work ethic, good judgment, initiative, and attention to detail
• The ability to represent Nium and our values excellently       
• Problem solver and experience working with cross functional teams across multiple time zones
• Be proficient with Microsoft Office computer applications, with a very good command of Excel spreadsheets.