Analyst, OTC

To ensure timely and accurate reconciliation of Red Sea crisis impacted customer accounts in partnership with Collectors and other processes.
activities involved. May also include handling limited exceptions

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Key responsibilities:

• Work with Collector on the analysis of the outstanding items and see if shipments involved were impacted by the Red Sea crisis.

• Review the list of approved waivers for Red Sea Surcharges and cross check the list with the outstanding items.

• Dispute invoices with incorrect Red Sea surcharges - Transit Disruption Surcharge (TDS), Emergency Contingency charge (ECS) and Peak Season Surcharge (PSS).

• Handle emails related to Red Sea surcharges.

• Get Paid update on disposition activities for invoices with Red Sea Surcharges.

Primary internal stakeholders:

• Team Leader / Team Manager / AR Manager / Collection Manager

• Collectors and other OTC related functions

Primary external stakeholders:

• Cross functional teams

Qualifications:

1. College graduate with bachelor’s degree in accounting, finance, or related field

2. With at least 1-year AR/collections background is preferred

3. Strong knowledge in MS Office especially in MS Excel

4. Knowledge in SAP is preferred

5. Excellent oral and written communication skills in English or vernacular, research, problem-solving, and time management skills

6. Strong analytical skills: account reconciliation experience is preferred

7. Ability to build relationships with customers and internal departments

8. Keen attention to detail

9. High level of accuracy, efficiency, and accountability

Work Set-up:

• Willing to work in Pasig City

• Shift will be a permanent night shift, Mondays to Fridays (shift may start between 8:00PM to 10:00PM depending on team assignment)

• Willing to be under Hybrid Work Set-Up: Onsite work is minimum of 7 days per month (schedule per week may vary).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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