Carnival UK is a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking an Analyst, OBR & Product Performance to bring fresh insights and expertise to our Guest Experience department.
Role Overview
The role sits within the OBR & Product Development Performance team, supporting the commercial performance of Onboard Revenue across both P&O Cruises and Cunard. Working closely with the wider Onboard Revenue & Product Development team, Finance, Hotel Operations and other stakeholders, you will use commercial analysis to support data-driven decision-making, product enhancement and revenue growth.
This pivotal role will involve:
- Analysing revenue, cost, volume and guest satisfaction data to identify trends, risks and opportunities for improved commercial performance.
- Developing performance reporting, dashboards and scenario modelling to provide meaningful insight and evidence-based recommendations.
- Supporting product lifecycle management, pricing initiatives, business cases, forecasting and budgeting through accurate analysis.
- Establishing, monitoring and interpreting KPIs for commercial initiatives, highlighting performance against agreed measures and recommending actions.
This role is positioned at CUK09 level within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home.
What You'll Bring
Your unique background and skills are what will make you stand out. We're looking for:
- Experience working as a data analyst or within a similar analytical role, with strong analytical skills and the ability to interpret complex datasets.
- Experience developing reporting, dashboards and performance analysis, including financial and non-financial reporting solutions.
- Advanced Excel and reporting system knowledge, with experience of Power BI or similar reporting tools useful but not essential.
- Commercial awareness, with experience translating data into clear recommendations that support decision-making and improve performance.
About You: The Ideal Candidate
You are more than just your CV. You're someone who brings:
- Strong attention to detail and the ability to translate complex information into clear, actionable insight.
- A collaborative approach, building effective relationships and working confidently with stakeholders across different business functions.
- Curiosity and a continuous improvement mindset, identifying opportunities to strengthen reporting, data quality and analytical capability.
- Clear communication skills, with the confidence to present findings, share recommendations and respectfully speak up.
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about our guests’ experience and looking for an opportunity to grow, we’d love to hear from you.
Why Join Us?
Working with us means more than just a role in the guest experience sector. It’s about being part of a team that values well-being and personal growth.
Here’s what we offer:
- Employee Discounted Cruising plus Friends and Family offers
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Extensive learning and development opportunities
- Contributory Defined Contribution Pension scheme
- Company paid Health Cash Plan and health assessment
- In-house Occupational Health help and access to digital GP
- Employee Assistance and Wellbeing programmes
- Recognition scheme with prizes and awards
- Employee-led networks
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Life Assurance
- Parental and adoption leave
- Employee Shares Plan
- Electric Car and Cycle to Work schemes
- Onsite restaurant offering range of healthy cooked and grab and go meals
- Discounted retail and leisure via discounts portal
- A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
#LI-Hybrid #CUK #Job Functions: Research; Finance; Strategy / Planning #LI-KP1
About UsSkills Required
- Experience working as a data analyst or in a similar analytical role
- Strong analytical skills and ability to interpret complex datasets
- Experience developing reporting, dashboards, and performance analysis
- Experience with financial and non-financial reporting solutions
- Advanced Microsoft Excel knowledge
- Reporting system knowledge
- Power BI or similar reporting tools experience
- Commercial awareness and ability to translate data into recommendations
- Strong attention to detail
- Clear communication and stakeholder collaboration skills
Holland America Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Holland America Group and has not been reviewed or approved by Holland America Group.
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Wellbeing & Lifestyle Benefits — Travel privileges, cruise discounts, and company-paid travel stand out as distinctive perks that add meaningful value, especially for those who enjoy cruising and international work. Paid training, tuition assistance, and development support further strengthen the overall package for many shoreside roles.
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Healthcare Strength — Health coverage is presented as part of a solid, comprehensive package for eligible full-time employees, with onboard medical care available for shipboard staff. Despite role-based variations, healthcare benefits remain a core component of total rewards.
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Retirement Support — A 401(k) plan and, in some roles, an employee stock-purchase plan provide structured retirement savings opportunities. These programs contribute to a competitive offering for eligible shoreside employees.
Holland America Group Insights
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
