Analyst, KYCS

Reposted 3 Days Ago
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Hong Kong, Central & Western District
In-Office
Mid level
Fintech
The Role
Responsible for KYC process standardization, client management, compliance, and process improvement while providing high customer service and managing stakeholder relationships.
Summary Generated by Built In

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Responsibilities:

  • Drive regional standardization of KYC Process within Branch across business lines and assist Marketing Officer to streamline process on Completion of KYC Periodic review (FI clients), New On-boarding and Trigger event (Weighting: 20%)

  • Deal with immediately for any rejection or further request of additional information

  • Ensure that all applicable controls and regular review of all Trackers are on timely initiation and Completions whilst identifying anomalies, investigating and resolving identified issues

  • Escalate any issues as early as possible for avoiding late identification of issue which could impact on time completion

  • Become and to be a subject matter expert for RMs in all KYC Matters providing advice and solutions

  • Ensure High Levels of customer service when interacting with clients and promote MUFG in a positive light with high standard of service provided

  • Process efficiency as well as reduce cost

  • Utilize eApproval workflow to confirm the process and circulation

  • Participate in the paperless work environment to reduce paper printing and submit the KYC documents in softcopies for review

  • Initiation of KYC review, to assist Marketing Officer to handle New On-boarding, Periodic review (FI clients) and Trigger event(Weighting: 45%)

  • To initiate the process of KYC PR and material trigger event with 7 days of identification (at least 4 months prior to the PR due date completed by 15th Each Month or other agreed date) by conducting company search and checking the documents retained.

  • Prepare request letter to initiate the KYC PR with customer. Follow up with customers (at least 3 times) to ensure the necessary documents and information are obtained without delay.

  • If the documents/information are still not received after following up for 3 times, escalate the case to RM in-charging the customer at least 75 days before the PR’s due date and 45days for Material trigger events for RMs’ assistance for collection of documents/information from the customers.

  • Complete the On-Boarding initiation within 2 business day

  • Work effectively in accordance with Compliance Policies (Weighting: 5%)

  • No compliance breaches or incidents and no past due e-learning to ensure that we are always aware of the constantly changing Compliance regulations and be able to adopt the rules and regulations into our daily working environment

  • Identify and implement tactics to streamline workflows and reduce time spent on back and forth of returns of first submissions (Weighting: 20%)

  • Understanding of Banker Almanac, T24, FATCA, CRS, OM and G-COP operational workflow

  • Actively participate in an extensive training program provided by the department

  • Prioritize tasks and manage their time effectively to meet deadlines

Job Requirements:

  • 1-3 years of experience in KYC/AML operations within KYC Operations, with a focus on high, Medium and Low Corporate client analysis.

  • In-depth knowledge of global AML/CTF regulations (e.g., FATF, FinCEN, EU AML Directives) and local banking laws.        

  • Proficiency in KYC tools, transaction monitoring systems, and data analysis software; experience with blockchain analytics is a plus.

  • Strong problem-solving and decision-making skills with the ability to handle complex cases independently.

  • Excellent interpersonal skills to manage relationships with stakeholders and guide junior team members.

  • Ability to adapt to changing regulatory environments and implement process improvements. Language Skills English, Cantonese and Mandarin (Japanese would be a distinct advantage but not Mandatory for this role.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

Top Skills

Blockchain Analytics
Data Analysis Software
Kyc Tools
Transaction Monitoring Systems
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The Company
HQ: Chiyoda-ku, Tokyo
30,196 Employees

What We Do

MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,500 locations in more than 50 markets including the Americas, Europe, the Middle East and Africa, Asia and Oceania. The Group has over 170,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Through close partnerships among our group companies, the Group aims to be the world's most trusted financial group, flexibly responding to all of the financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.

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