As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Are you passionate about Salesforce development and delivering innovative, business-driven solutions? Join us as a Salesforce Developer and work across multiple Salesforce clouds and integrations, including Sales Cloud, Service Cloud, Experience Cloud, CPQ, Mavenlink, and Mulesoft. If clean code, enterprise patterns, and scalable solutions excite you, this is your chance to make an impact in a collaborative, fast-paced environment.
4+ years of Experience in Delivering Salesforce projects, with a primary focus on Service Cloud and other clouds.
Design and implement scalable Salesforce solutions using Apex, Flows, Lightning Web Components (LWC), and declarative configurations.
Develop reusable LWCs using JavaScript, leveraging Salesforce event lifecycle, @wire, LMS, LDS, and Platform Events.
Perform code reviews, optimize existing logic, and maintain high software quality standards using GitHub CI/CD and Atlassian tools.
Troubleshoot complex integrations and manage large data feeds using tools like Mulesoft and REST/Bulk APIs.
Design solutions with a clicks-over-code approach, prioritizing scalability, reusability, and alignment with platform capabilities.
Collaborate within Agile frameworks, participating in sprint planning, backlog grooming, and regular stand-ups.
Partner with cross-functional teams to deliver enhancements and new features with a customer-centric mindset.
Communicate progress, issues, and timelines clearly and effectively across teams.
Hands-on experience with Salesforce Apex, LWC, Flows, and declarative configurations.
Solid knowledge of Salesforce governor limits, asynchronous processing, and secure development practices.
Strong programming skills in Apex, JavaScript, and optionally Python or other OOP/functional languages.
Proven experience managing, optimizing, and scaling large, complex Salesforce orgs.
Avid learner with a proven track record of quickly mastering new concepts and delivering results.
Salesforce certifications such as Developer, Platform App Builder I/II, or Architect track certifications.
Knowledge of Mulesoft, Platform Events, and Salesforce cloud integrations.
Experience with Salesforce AI features like Agentforce, Einstein GPT, or related AI/ML integrations.
Familiarity with Enterprise Patterns, design best practices, and architectural principles.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Top Skills
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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