The Insurance & Risk Management Analyst plays a critical role in protecting the organization by overseeing insurance-related contract review and managing the full lifecycle of commercial insurance claims. This role partners closely with Legal, Risk Management, and internal business stakeholders to ensure contractual insurance provisions align with organizational risk tolerance and that claims are handled efficiently, consistently, and proactively from initiation through resolution.
The ideal candidate brings strong commercial insurance contract review experience, hands-on claims management expertise, and the ability to design and continuously improve claims processes.
Key ResponsibilitiesInsurance Contract Review & Risk Assessment
- Review, analyze, and redline insurance and risk-related provisions in contracts, including customer agreements, vendor contracts, leases, construction agreements, and development-related documents.
- Ensure contractual insurance requirements are compliant with internal standards, insurance program structure, and risk management objectives.
- Identify gaps, inconsistencies, or heightened risk exposures in contractual language and recommend mitigations or alternative solutions.
- Partner closely with Legal, Procurement, Real Estate, Development, and Operations teams to resolve insurance-related contract issues.
- Serve as a subject matter expert on commercial insurance requirements and contractual risk transfer strategies.
Claims Management & Process Ownership
- Manage the end-to-end insurance claims process, including claim intake, investigation, documentation, carrier coordination, and resolution.
- Act as the primary point of contact for internal stakeholders, brokers, insurers, and third-party administrators throughout the claims lifecycle.
- Develop, document, and implement standardized claims management processes to ensure consistency, efficiency, and transparency.
- Monitor claim status, timelines, and outcomes to ensure timely reporting and resolution.
- Identify trends, recurring issues, or risk drivers through claims data and recommend process or coverage improvements.
Program & Stakeholder Support
- Maintain accurate records of claims, policies, and insurance documentation.
- Support broker and carrier relationships by providing claim data, loss histories, and exposure information as needed.
- Assist with internal education and guidance related to insurance requirements, claims procedures, and risk mitigation best practices.
- Stay current on industry trends, insurance products, and regulatory considerations impacting commercial insurance and risk management.
This role is central to reducing organizational risk, ensuring contractual protections are in place, and delivering a structured, proactive approach to claims management. The successful candidate will not only manage today’s needs but also help build scalable processes that support long-term growth.
- Bachelor’s degree or equivalent relevant professional experience.
- 3+ years of experience in commercial insurance, risk management, or a related field.
- Demonstrated experience reviewing insurance provisions in contracts (vendor, customer, real estate, construction, or development agreements).
- Hands-on experience managing insurance claims, including coordination with brokers and carriers.
- Strong understanding of commercial insurance coverages (e.g., general liability, property, workers’ compensation, professional liability).
- Ability to interpret complex contractual and insurance language and communicate clearly with non-technical stakeholders.
- Prior experience developing or improving claims management processes.
- Experience working in environments with complex contracts (real estate, construction, technology, infrastructure, or large commercial operations).
- Professional designations such as ARM, CRIS, or CPCU.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- High attention to detail with a proactive, solutions-oriented mindset.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.
QTS Data Centers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QTS Data Centers and has not been reviewed or approved by QTS Data Centers.
-
Healthcare Strength — Health coverage is described as robust, with options reportedly including fully paid medical, dental, and vision premiums in some plans alongside company‑paid disability and life insurance. Feedback suggests these offerings help offset concerns about base pay in certain roles.
-
Leave & Time Off Breadth — Time off programs are expansive, combining tiered PTO, 11 paid holidays with additional floating days, four paid volunteer days, and a formal sabbatical program. Parental leave and occasional work‑from‑home allowances further broaden time‑away flexibility for eligible roles.
-
Retirement Support — Retirement benefits include immediate vesting on 401(k) with company matching. Feedback suggests this is a dependable pillar of the total rewards package.
QTS Data Centers Insights
Similar Jobs
.png)
What We Do
QTS Realty Trust, LLC. is a leading provider of data center solutions across a diverse footprint spanning more than 9 million square feet of owned mega scale data center space throughout North America. Through its software-defined technology platform, QTS is able to deliver secure, compliant infrastructure solutions, robust connectivity and premium customer service to more than 1,100 leading hyperscale technology companies, enterprises, and government entities
.png){kind=logo}
