Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job DescriptionThe purpose of this job is to support the Risk Management company-wide; Safety, Business Continuity & Security Department by promoting safety awareness, disaster mitigation / planning / testing and compliance for the company.
1. Perform division, region, and company-wide analysis of corporate and retail location related accidents and identify trends; develop action plans to reduce incident rates and format safety programs
2. Participate in monthly division leadership conference calls to present monthly safety overview and review incident trends
3. Schedule training classes related to safety, safety awareness, and weather preparedness
4. Assist in the execution and coordination of emergency preparedness plan for the Sales and Support Center (SSC) as related to the company’s first-responders
5. Assess daily weather status and identify viable threats; communicate threats to the company’s operations management and assist in emergency calls’ tracking/follow up/reporting
6. Maintain the company’s emergency response / communication plan and assist in the development of a company business continuity program
7. Develop calendar and knowledge base of State / Country regulatory requirements. Maintain/post current materials timely
8. Investigate and formulate responses to governmental citations or inquiries
9. Develop weekly/monthly safety message for Operations including safety awareness, current incident reports, and industry best practices
10. Prepare and distribute retail safety performance scorecards
11. Schedule mtgs, develop agenda, and facilitate discussion regarding incidents and corrective actions
12. Evaluate individual required state safety programs; ensure programs are current and relevant
13. Evaluate safety equipment performance and provide recommendation to management for purchase; ensure new equipment is posted in VW
14. Evaluate and recommend services / software to streamline safety & business continuity
15. Review internal safety audits; communicate concerns and recommend solutions for compliance. Ensure compliance with rules, regulations, policies, and procedures
16. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
17. Complete other duties as assigned
Qualifications- Bachelor’s degree preferred, emergency management / safety / risk / business continuity field of study preferred, or a minimum of four years’ experience in a customer facing position
- BCP Certification (required)
- OSHA 30 Certification (required)
- CSP Certification (or similar safety cert required)
- Knowledge and experience with governmental / regulatory agency inquiries and investigations (OSHA, DoH, DoE, etc)
- Intermediate Microsoft Office skills
- Maintain membership/certification in professional emergency management organization offering continuing education
- Working knowledge of WC/GL claims processes and insurance
- Strong verbal and written communication and presentation skills
- Ability to communicate with a wide variety of customers, levels of management and varying agencies
- Strong analytical, problem solving and critical thinking skills
- Strong investigative, data mining and report writing skills
- Highly organized with attention to detail
- Ability to take initiative; work independently as well as on a team
- Travel required less than 15%
- General office work requiring sitting or standing for long periods of time
- Will require infrequent work during off hours (weekends, nights, holidays) to properly track emergencies
- Weekly pay and strong benefits (Medical, Dental, Vision)
- 401(k) + Flexible Spending Accounts
- Employee fuel discount
- On-site gym and well-being programs
- Tuition reimbursement to keep your career moving
- A people‑first culture where your work is recognized and your success is celebrated
- This position does not support immigration sponsorship. To be considered you must have the legal right to work in United States without additional sponsorship
Pilot is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business need.
Skills Required
- Bachelor's degree in emergency management, safety, risk, or business continuity (preferred) or minimum four years' customer-facing experience
- Business Continuity Professional (BCP) certification
- OSHA 30 certification
- CSP certification or similar safety certification
- Knowledge and experience with governmental/regulatory agency inquiries and investigations (OSHA, DoH, DoE, etc.)
- Intermediate Microsoft Office skills
- Maintain membership/certification in a professional emergency management organization with continuing education
- Working knowledge of WC/GL claims processes and insurance
- Strong verbal and written communication and presentation skills
- Strong analytical, problem solving, investigative, data mining, and report writing skills
- Highly organized with attention to detail and ability to take initiative and work independently or on a team
- Willingness to travel (less than 15%) and occasionally work off-hours (nights, weekends, holidays)
Pilot Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pilot Company and has not been reviewed or approved by Pilot Company.
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Healthcare Strength — Health coverage includes medical, dental, and vision plans plus complimentary virtual care, physical therapy, surgical services, and targeted programs for sleep and metabolic conditions. HSAs/FSAs and prescription access options broaden utility and support ongoing care.
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Parental & Family Support — Paid parental leave offers bonding time, with additional paid recovery time available for birthing parents where eligible. Adoption assistance helps offset family‑building costs.
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Affordable Benefits — Some travel center team members can enroll in low‑cost health plan options. Prescription savings programs further reduce out‑of‑pocket costs for care.
Pilot Company Insights
What We Do
Pilot Company is a travel center and energy company owned by Berkshire Hathaway, operating gas stations and convenience stores. It provides services such as diesel fuel, truck parking, and showers for travelers.
