Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
Location: Turbhe, Navi Mumbai
SBU: CBIG
Role: Individual Contributor
Key Responsibilities
- Interaction with senior stakeholders in customer companies (SMEs and Corporates) – CEOs, CFOs, Vice presidents, and alike to understand their business and financial performance.
- Conducting management discussions for the BU and communicating the summary of the discussion to the report analyst in a precise and concise way resolving client issues through interaction with own and other teams within D&B to provide the quickest and the most efficient solution to client issues while coordinating with sales.
- Understanding on credit and performance rating and undertaking resolution of rating appeals.
- Strong adherence to SLA’s and SOP’s with an inclination to doing the right thing when situation demands.
- Maintenance of records for each customer interaction and customer requirement.
- Resolution of customer queries and enquiries based on customer feedback or query.
- Interact with Correspondents/Customers/Sales Associates/Internally to ensure timely deliverables with desired quality.
- Ensuring required extracts as per business requirements from various data sources.
- Support to sales team for explaining product information to the customers by making presentations, onsite support if required and handling specific queries.
- Undertaking reviews for reports prepared by team – reports may be made for SMEs as well as large corporates and may include varying content based on the report variant.
- Strict adherence to processes and timelines whilst maintaining highest levels of accuracy and quality in line with SLA’s
- Ensuring appropriate update of relevant MIS’ along with process compliance
- Perform complex analysis, and work on financial/business research-based assignments /reports.
- Be a part of internal rating committee and product enhancement discussions.
- Responsible for value addition and process improvement in reports.
- Interaction with other SBU members for specific projects.
Key Requirements
- CA or MBA with experience of more than 8 years in banking or credit rating industry in a role requiring ongoing client interaction
- Should have a strong grasp on understanding and analyzing financial statements
- Articulate with strong communication skills (verbal and written – English and Hindi) and presentation skills suitable to BU requirements.
- Good knowledge on varied industries will be important
- Strong analytical skills and ability to provide value added insights
- Should not have apprehensions to travel beyond city limits for the interest of business
- Be a team player
- Ability to coordinate between internal and external parties as well as within the internal teams will be important.
All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
Top Skills
What We Do
For almost 200 years, Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. Our more than 6,000 employees around the world are dedicated to this unique purpose, and we are guided by important values that make us the established leader in business decisioning data and analytical insights. Our data & insights are valuable at all phases of a business lifecycle and whatever the economic environment.
Why Work With Us
We are at a transformational moment in our company journey, and we’re excited about it. Each day, we are taking steps to transform our culture into one that activates our people’s best work, exploring what needs to change to accelerate creativity and innovation, and challenging ourselves to think differently about how we interact.
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