Analyst II – Claims & Risk Advisory

Company:Marsh Corporate

Description:

We are seeking a talented individual to join our Advisory team at Marsh. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective team's arrangement.

Analyst II – Claims & Risk Advisory

We will count on you to:

• Working with the FINPRO Healthcare Claims & Risk Advisory lead to manage complex, high value claims effectively and accurately whilst developing advisory skills to clients.
• Processing claims in an efficient and timely manner to achieve prompt early dispute resolution by working closely with insurers and panel solicitors especially in claims reporting and bordereau.
• Provide immediate legal advice as and when necessary in communication with clients.
• Draft and distribute claim notifications/reports of high complexity.
• Maintain on-going professional communication with insurers, clients and solicitors to receive updates, common information requests, instructions or query resolution .
• Handle non-routine complex issues pertaining to claims processes, escalating where necessary, potential problems or contentious claims. Seeking guidance or advice where necessary to ensure proper processing of claims.
• Identify potential policies and coverages for incoming claims including performing independent research to seek validation or clarification.
• Ensure files are updated and missing information is properly flagged and follow-ups are undertaken.
• Perform research with respect to current legal trends and draft appropriate risk management advice.

What you need to have:

• Degree qualification in law
• Preferably with min. 3 - 5 years relevant work experience in legal practice, advantage with insurance and negligence claims experience
• Ability to review high volume of claims information.
• Effective interpersonal skills, presentation and competency insurance claims management
• Strong organizational skills, having the ability to work both independently and also in a team-based environment
• Display keen interest in clients’ business and drive to achieve clients’ objectives

What makes you stand out:

• Willing to learn and take on new challenges
• Excellent coordination skills and ability to work with multiple stakeholders

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.