Analyst, Identity Management

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We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

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An Identity Management Analyst is responsible for the administration, maintenance, and improvement of an organization’s identity and access management (IAM) systems. This role is crucial in safeguarding the organization’s digital assets, ensuring that only authorized individuals have access to sensitive information. The analyst works closely with IT security teams, compliance departments, and various business units to implement robust identity management solutions and procedures.

Key Responsibilities

1. Identity and Access Management

• Manage and maintain IAM systems, ensuring they are up-to-date and meet organizational security requirements.

• Administer user accounts, permissions, and access rights across multiple platforms and systems.

• Monitor and respond to IAM-related incidents and requests, ensuring timely resolution.

• Implement role-based access control (RBAC) and least privilege principles to minimize security risks.

2. Security and Compliance

• Ensure IAM practices comply with industry standards, regulations, and organizational policies.

• Conduct regular audits of user access and permissions, addressing any discrepancies or issues.

• Assist in the development and implementation of security policies, procedures, and guidelines related to IAM.

• Participate in security incident response activities, providing expertise on IAM-related threats and vulnerabilities.

3. User Education and Support

• Provide training and support to end-users on IAM processes, tools, and best practices.

• Develop and maintain documentation, including user guides, FAQs, and troubleshooting resources.

• Act as a point of contact for IAM-related inquiries and issues, offering guidance and assistance as needed.

Qualifications and Skills

• Degree or Diploma in Computer Science, Information Technology or related field.

• Experience with IAM tools and technologies, such as Microsoft Azure AD.

• Experience with SailPoint

• Proficiency in IAM concepts, including authentication, authorization, and identity lifecycle management.

• Strong analytical and problem-solving skills, with an ability to troubleshoot complex issues.

• Excellent communication and interpersonal skills, with an ability to collaborate effectively with diverse teams.

• Detail-oriented and organized, with an ability to manage multiple tasks and priorities simultaneously.

• Proactive and self-motivated, with a commitment to continuous learning and improvement.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week. 

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.