- Maintains, cultivates and coordinates internal and external relationships with Interconnection Stakeholders.
- Completes general administrative tasks utilizing the MSOffice suite (Work, Excel, PowerPoint and Outlook).
- Assist departmental engineers in support of analytical studies, project tracking and management of financials and related documents.
- Provides support, including the development of agreements and data requests from the database in support of the engineers and manager of the Interconnection Projects Department.
- Maintain electronic and paper department and division files and records.
- Assist in maintaining the Planning web site as an accurate source of information for all related planning activities.
- Support the interconnection process and any parallel processes including database support, process completed studies and executed contracts.
- Serves as the first point of contact for new customers that have questions about the interconnection process and refunds.
- Process incoming New Service Requests and study agreements per the timing required by the OATT.
- Demonstrate proficiency in using division support tools to prepare various documents, such as SAP Check Requests and Purchase Requisitions according to established company procedures.
- Work with project area team leads to coordinate the New Services Queue schedule between the Interconnection Projects and Interconnection Analysis departments.
- Consolidates improvements and produces effective change initiatives to the interconnection process and the department's capital support tools such as the Planning Application, Queue Point and NextGen.
- Maintains an exceptional level of customer focus, ability to multi-task, organize and prioritize tasks.
- Knowledge of PJM’s Interconnection process and the ability to guide prospective customers.
- Ability to generate reports on interconnection data.
- Act as a subject matter expert on the department’s business practices for capital tool development and feature enhancements.
- BS – Business Administration or similar
- 5+ years of experience performing a similar role
- Ability to produce high-quality work products with attention to detail
- Ability to communicate effectively in a team environment
- Experience in quantitative and qualitative analysis
- Experience using verbal and written communications skills
- Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)
- Experience with SAP
- Detailed knowledge of Excel and data reporting
- Experience with PJM operations, markets, and planning functions
- Experience in the Energy industry
- Experience supporting any of PJM Committees
Top Skills
What We Do
PJM Interconnection manages the high-voltage electric system that provides power to 65 million people in all or parts of 13 states and the District of Columbia. It's the largest power grid in North America.
As a neutral, independent party, PJM administers a competitive wholesale electricity market. PJM’s long-term regional planning process provides a broad, interstate perspective that identifies the most effective and cost-efficient improvements to the grid to ensure reliability and economic benefits.
PJM serves all or parts of Delaware, Illinois, Indiana, Kentucky, Maryland, Michigan, New Jersey, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia.
An independent board oversees PJM’s activities. Effective governance and a collaborative stakeholder process help PJM achieve its vision: “To be the electric industry leader – today and tomorrow – in reliable operations and efficient wholesale markets.”
