Analyst I, Supply Chain Process Improvement

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Exton, PA, USA
In-Office
Mid level
Big Data • Information Technology
The Role
Use process-improvement tools to design, document, and implement standard supply chain processes; work with field teams and process owners to gather input, analyze trends, drive changes, prepare presentations, and support corporate initiatives.
Summary Generated by Built In

Analyst I, Supply Chain Process Improvement


POSITION PROFILE

Leveraging Process Improvement tools and techniques, design, develop, document and assist in implementing standard processes working with Process Improvement Managers and Field leaders as needed. Work with field resources, process leadership and other process analysts to solicit input for changes to specific processes. Provide ongoing guidance and Process Improvement support to assigned function.

JOB DUTIES AND RESPONSIBILITIES

  • Leverages Process Improvement tools and techniques to design, develop, document and assist in implementing standard processes.
  • Works with field resources to solicit input for change to specific processes.
  • Drives implementation of standard processes through the field team as directed by Process Improvement Manager or Sr. Manager.
  • Documents process changes, enhancements and flows as needed.
  • Works on specific cross-functional process issues as directed.
  • Completes regular visits to field operations supported to evaluate performance, solicit input, and provide two-way communication and feedback.
  • Regularly reviews process flow and metrics as directed to determine and drive changes to improve the efficiency of the process.
  • Assists Process Owner in completion of detailed analysis and trend information.
  • Prepares presentations and attend operations reviews as directed by Process Owner.
  • Provides support and input into various RICOH corporate initiatives.
  • Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

  • Four year college degree preferred or equivalent business experience in business-to-business environment.
  • Minimum of three to five years of business experience required.
  • Minimum 1 year experience in RICOH process area or cross-functional process analysis experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

  • Must have excellent analytical ability.
  • Must be able to work in a matrix managed environment.
  • Must have general knowledge of industry practices, techniques, and standards.
  • Possess ability to apply process improvement concepts and principles.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

  • Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
  • Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction. 
  • Prepare, provide and convey diversified information.
  • Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
  • Moderate dexterity
  • Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.


About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Skills Required

  • Minimum three to five years of business experience
  • Four year college degree or equivalent business experience
  • Minimum one year experience in RICOH process area or cross-functional process analysis
  • Excellent analytical ability
  • Ability to work in a matrix managed environment
  • General knowledge of industry practices, techniques, and standards
  • Ability to apply process improvement concepts and principles

Ricoh USA, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh USA, Inc. and has not been reviewed or approved by Ricoh USA, Inc..

  • Healthcare Strength The company offers comprehensive medical, dental, and vision plans with configurable options, plus disability, life insurance, and an EAP. Feedback suggests coverage breadth is solid, with some noting low copays in certain plans.
  • Retirement Support A 401(k) with company match is available starting on day one. Feedback suggests the program is competitive in scope even if the match level is viewed as only average by some.
  • Flexible Benefits A configurable benefits marketplace with options like pet insurance, employee discounts, tuition reimbursement, and the ability to purchase extra vacation days offers choice. Feedback suggests flexibility and add‑ons help round out total rewards even when base pay feels light.

Ricoh USA, Inc. Insights

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The Company
HQ: Tokyo
15,227 Employees
Year Founded: 1962

What We Do

Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.

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