Analyst I, Mission Control

Reposted Yesterday
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Hiring Remotely in Belfast, County Antrim, Northern Ireland
In-Office or Remote
Entry level
Fintech • HR Tech • Payments • Social Impact • Financial Services
We exist to power daily opportunities for Daily Workers, where hard work pays off and opportunities lie ahead.
The Role
The Analyst I role involves monitoring operational metrics, analyzing data trends, troubleshooting incidents, and collaborating with teams to ensure efficient processing.
Summary Generated by Built In

About Us:
DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.
DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.

The Role:

In this role, you’ll utilize standard operating procedures and information from multiple sources to make data-driven decisions, execute initial troubleshooting, and initiate action with appropriate partners. Success in this role will rely on a combination of detailed understanding of DailyPay’s operational monitoring functions, attention to detail, and ability to execute tasks with high quality in a fast-paced environment.

This role requires coverage Friday - Tuesday, 8:00am - 4:00pm GMT.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:
  • Develop expertise in our product, configuration, and backend processes

  • Monitor and manage DailyPay’s operational, risk management, and revenue dashboards/metrics

  • Analyze and monitor operational data/trends to mitigate risk exposure

  • Identify operational anomalies using data from multiple sources

  • Investigate alerts and provide initial troubleshooting to prevent service outages

  • Collaborate with internal teams to ensure processing is completed efficiently

  • Report, troubleshoot, and manage incidents through to resolution

What You Bring to The Team:
  • Bachelor’s degree or relevant experience in an operational, technical, or real-time monitoring environment

  • Detail-oriented with the ability to set priorities and be flexible in a fast-paced environment

  • Ability to execute recurring tasks with a high level of accuracy

  • Strong analytical ability used to identify risks and confidently raise issues, escalate early,

    and engage in constructive credible challenge

  • Ability to take initiative and be proactive in problem-solving

  • Flexible scheduling to meet needs outside normal business hours

  • Experience with monitoring, data analytics, incident management, business intelligence, or systems analysis

Nice to Haves:
  • Strong and cross-functional communication skills

  • Experience with payroll or money movement products, processes, and controls

  • Experience in Technology or Financial Services fields

What We Offer:
  • Competitive compensation

  • Opportunity for equity ownership

  • Private health insurance option

  • Employee Resource Groups

  • Fun company outings and events

  • Generous PTO Allowance

  • 5% Pension contribution

 

 

#BI-Remote #LI-Remote

 

Top Skills

Business Intelligence
Data Analytics
Incident Management

What the Team is Saying

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Mac
Samantha
Ed
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Jim
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The Company
HQ: New York, NY
850 Employees
Year Founded: 2015

What We Do

DailyPay is transforming the way people get paid. As the industry’s leading on-demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job, while supporting their financial well-being outside of the workplace. DailyPay was founded in 2015 and is headquartered in New York City.

Why Work With Us

Our people are the heart of our success, and we're dedicated to winning together. We foster an inclusive environment rooted in strong values, where everyone feels welcomed and respected. Beyond offering opportunities to contribute to challenging and dynamic projects that fuel your professional growth, we offer competitive benefits and much more!

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DailyPay Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our office based employees are asked to be in the office generally 3 days per week. Remote employees will continue to have permanently remote status.

Typical time on-site: 3 days a week
HQNew York, NY
Company Office Image
DailyPay Belfast
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