At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
Join us and make the dream of home ownership possible!
The Investor Services group is responsible for timely and accurate completion of reporting, remitting, and reconciling for assigned GSE and PLS investors. This includes activities relating to loan acquisitions, services releases, corporate and P&I Advance analysis.
Job Functions include performing:
- Root cause analysis of exception reports during the reporting cycle in order to make required data corrections
- Deep-dive analysis of cash outages, identify the accurate reason and collaborate with the appropriate stakeholder to clear the cash outage
For more information about the team and its functions visit:
https://connect.mrcooper.com/sites/investor-services/SitePage/32238/investor-services
Job competencies:
Communication: Excellent verbal and written communication skills that are used to communicate with investors and other internal business teams
Planning and Organizing: Gives suggestions on how to improve processes or create efficiencies; Conducts daily activities in a planned, organized fashion, and deals with change effectively and able to adapt rapidly
Experience and Skills required:
- Intermediate to Expert in Microsoft Excel
- Knowledge of LSAMS, SQL various Agency Applications is an added advantage
Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V
Job Requisition ID:
024518Job Category:
ServicingPrimary Location City:
ChennaiPrimary Location Region:
Tamil NāduPrimary Location Postal Code:
600089Primary Location Country:
IndiaAdditional Posting Location(s):
NSM_BangaloreSkills Required
- Intermediate to Expert in Microsoft Excel
- Knowledge of LSAMS, SQL various Agency Applications
Mr. Cooper Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mr. Cooper and has not been reviewed or approved by Mr. Cooper.
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Wellbeing & Lifestyle Benefits — A wellbeing and assistance program with mental‑health support and a DigiCare digital health hub are highlighted, alongside a home‑centric work model. These features extend support beyond core insurance and are viewed as part of the overall package.
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Leave & Time Off Breadth — Generous PTO, a substantial set of paid holidays, and paid parental/bonding leave are part of the package. Family‑oriented time‑off provisions are consistently included across benefit summaries.
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Retirement Support — A 401(k) program with company match is included. This forms a core pillar of the financial benefits offering.
Mr. Cooper Insights
What We Do
With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are. We’re Challengers of Convention Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast. We’re Champions for Our Customers Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back. We’re Cheerleaders for Our Team Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission. We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service. At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future. Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.
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