Tech Support

Reposted 2 Days Ago
Be an Early Applicant
Centre City, NJ, USA
In-Office
46K-85K Annually
Junior
Information Technology
The Role
Provides technical support for infrastructure services, assists with infrastructure projects, monitors and troubleshoots systems, documents incidents, addresses infrastructure-related issues, and follows established service standards. The role requires infrastructure technology analysis, data analysis, problem-solving, continuous learning, and collaboration with the infrastructure team. Advanced education and certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are preferred.
Summary Generated by Built In

Job Description:

Essential Job Functions: • Provide technical support in infrastructure services, responding to issues and assisting in tasks. • Contribute to infrastructure projects and tasks under supervision. • Participate in the monitoring and basic troubleshooting of infrastructure systems. • Work with the team to address infrastructure-related challenges and meet departmental needs. • Support the development of infrastructure documentation, including incident logs and records. • Continue to develop and enhance technical skills. • Apply problem-solving abilities to address infrastructure issues. • Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:• Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 2+ years of relevant work experience • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and problem-solving • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications:• An advanced degree in a relevant field is a plus • Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,900 - $85,300.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • Typically 2+ years of relevant work experience
  • Experience in infrastructure technology analysis
  • Proficiency in data analysis and problem-solving
  • Continuous learning and staying current with industry knowledge and technology
  • Advanced degree in a relevant field
  • CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect certification

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Ashburn, VA
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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