Analyst I, Data Analytics – Credit

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

Job Description

The key purpose of this job includes collaborating with business users to support process automations, support and build end-user dashboards to facilitate key leadership strategies along with compliance to that strategy, create reporting and associate.

Essential Functions

• Support new process automations, dashboards and reporting capabilities and functionalities while enhancing and refining existing ones.
• Explore, test, and evaluate optimization techniques, emerging technologies, and advanced features of existing technologies to accelerate deliverables.
• Document and advocate optimization techniques, sharing knowledge across team for improved efficiency.
• Learn Process Query Language (PQL) for crafting analytical formulas, querying data, and building analyses within Celonis.
• Translate team’s strategic priorities into impactful use cases, building demos and business cases based on team’s needs and priorities.
• Conduct value analysis for deliverables, build associated KPI reporting and communicate savings along with value opportunities and strategic roadmaps to department leadership.
• Support team meetings with stakeholders to identify process enhancement opportunities using Celonis, supporting department-wide change initiatives.
• Present achieved results and realized value to senior and executive management.
• Provide support to strategic expansion roadmaps for team while embedding Celonis EMS as a transformative platform in the Credit/AR organization.
• Collaborate in team meetings, supporting design of creative analyses, execution apps, and incorporating automation to enhance process transparency and increase efficiencies.
• Document and track automation development in JIRA. Provide ongoing support for automations and dashboards in production being utilized by team.
• Support vendor relationship as needed to ensure Pilot is capturing value and fully utilizing software capabilities while also evaluating enhancements.
• Complete other duties as assigned.

Qualifications

• Bachelor’s degree in finance, accounting, computer science, or related business field preferred
• Minimum two years’ work experience required
• Understanding of process mining and automation techniques with some minimal SQL skill.

Specialized Knowledge

• Intermediate Microsoft Office, Jira, beginner SQL, skills preferred.
• Ability to assess dependencies in complex systems, support prototyping and effectively communicate concepts to business stakeholders.
• Interest in learning new technologies and programming languages like SQL, Python, PQL, etc. Familiarity with data mining and process mining.
• Knowledge of financial and accounting principles, practices, and procedures
• Strong systems orientation with the ability to quickly develop deep knowledge and understanding of key credit and accounts receivable department systems

Competencies

• Strong presentation, written and verbal communication skills both internally and externally with customers
• Excellent analytical, critical thinking, organizational, and time management skills
• Teamwork, problem solving, conflict management, influencing, presentation and negotiating skills
• Ability to manage multiple projects and work-streams concurrently
• Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency

Travel

• Travel required less than 5%

Physical Requirements & Working Conditions

• General office work requiring sitting or standing for long periods of time

Additional Information

• Nation-wide Medical Plan/Dental/Vision
• 401(k) and Flexible Spending Accounts
• Onsite Gym and Cafeteria
• Tuition Reimbursement
• Weekly Pay
• All your information will be kept confidential according to EEO guidelines