We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
This role serves as the bridge between business stakeholders and the product team, owning the "what" and "why" of what we build. You will lead requirements discovery across business, clinical, and operations partners — surfacing needs, reducing ambiguity, and converting messy stakeholder input into clean, validated requirements that the Technical Product Manager and engineering team can build against with confidence. Success in this role means engineering rarely has to guess: business rules are explicit, data definitions are agreed, and decisions are documented before a story enters a sprint.
Required Qualifications
- Proven experience running stakeholder discovery sessions with business, clinical, and/or operations teams to surface requirements, constraints, and dependencies
- Demonstrated ability to author clear, unambiguous requirements artifacts — business rules, data definitions, workflow diagrams, and decision matrices
- Strong instinct for identifying ambiguity, contradictions, and unstated assumptions; willingness to push stakeholders to make and document decisions
- Experience documenting conditional logic, decision trees, and data validation criteria for business processes
- Working familiarity with data concepts — sources, schemas, field-level mappings — and the ability to partner with data teams to define what fields mean and where they originate
- Hands-on experience with Jira: structuring epics and stories, maintaining requirement-to-story traceability, and ensuring continuity between discovery and delivery
Preferred Qualifications
- Healthcare domain experience, including any of: clinical coding systems (e.g., ICD, CPT, HCC), claims data, payer/provider operations, or risk adjustment
- Prior experience working alongside a Technical Product Manager or in a paired BA/TPM model
- Exposure to data modeling, ETL, or analytics workflows sufficient to converse credibly with data engineers
- Experience with diagramming and documentation tools (e.g., Lucidchart, Miro, Confluence) for workflow and decision documentation
Education
Bachelor's degree in Business, Information Systems, Healthcare Administration, or a related field, or equivalent professional experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$64,890.00 - $129,780.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
-
Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
-
Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
-
Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
Similar Jobs
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
