Analyst Customer Analytics and Strategy

Job Posted 15 Days Ago Posted 15 Days Ago
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Katy, TX
Junior
Retail
The Role
The Analyst will use SQL and analytics to create KPIs, dashboards, and deliver insights to enhance business strategies and performance.
Summary Generated by Built In

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Job Description:

Education

  • Bachelor’s degree in Business, Analytics, Economics, Finance, or a Quantitative-related field required. 

Work Experiences:  

  • 2+ years of experience in analytics (preferably retail, though not required). 
  • 2+ years of experience using SQL. Must be able to work with large datasets to gather and analyze data. Competence in SQL is a MUST for this role.  
  • 2+ years of experience with marketing experimentation and test and learn methodology preferred. 
  • 2+ years of experience delivering results to business partners and translating data analysis into narratives and insights.  

Skills:  

  • Experience using SQL is required. Ability to write complex SQL queries combining multiple sources of data.  
  • Experience with Tableau, Power BI, R, SAS or Python is a plus.  
  • Competency in gathering, consolidating, and reporting data across varying systems and formats (customer data, share data, and retail transactional data is preferred). 
  • Obsession and curiosity about data, customers, our categories, and retail. 
  • Effective in working with stakeholders outside of the team to identify hypotheses, structure analysis, recommend solutions, and communicate results. Must be able to explain the impact of results and how they relate to the business. 
  • Ability to synthesize datasets to build a compelling story. 
  • Excellent verbal and written communication skills; ability to simplify complex topics for broad business and non-technical audiences. 
  • Ability to learn quickly and produce high quality work in short periods of time. 
  • Advanced analytical and problem-solving skills. 
  • Ability to understand business problems, provide consultative analysis, and recommend insightful and effective solutions in a simple and clear way. 
  • Knowledge of probability, common statistics, exploratory data analysis, linear regression, hypothesis testing. 
  • Methodical, well-organized, and detail-oriented. 
  • Ability to gather, validate and report quantitative information using Excel and PowerPoint. Must be proficient in formulas and pivot tables for Excel, and in charts and tables in PowerPoint. 
  • Has working knowledge of test and learn experimentation. Experience constructing tests, selecting test and control groups, developing measuring plans, and conducting post campaign analysis is a plus. 

Responsibilities:  

  • Work with manager to develop customer KPIs, analytics, and dashboards/reports. 
  • Build and maintain dashboards and reporting from internal and external data sources to monitor company (stores + online) performance as well as identify areas of opportunities. 
  • Effectively communicate with various levels of the business from front-line personnel up through executive leadership. 
  • Provide actionable insights into business performance through data gathering and manipulation, data modeling, problem solving, and communication of recommendations. 
  • Perform exploratory data analysis to identify trends, patterns, correlations, and insights. 
  • Deep dive into large data sets to answer key business questions using a wide range of data analytic tools. 
  • Collaborate with cross-functional business leaders to address priority strategic questions facing their businesses and to assist in the development of strategic solutions. 
  • Recommends optimal business strategies based on historical performance, predictive analytics, and scenario analysis. 
  • Closely follow industry trends and competitors to contribute to forward-looking strategies. 
  • Learn company policies, procedures, and safety rules. 
  • Duties may change; Team Members may be required to perform other duties as assigned. 

  

Physical Requirements & Attendance: 

  • Regular attendance required. 
  • Acceptable level of hearing and vision to perform job duties. 
  • Adhere to company work hours, policies, procedures and rules governing professional staff behavior. 

Full timeEqual Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Top Skills

Excel
Power BI
PowerPoint
Python
R
SAS
SQL
Tableau
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The Company
HQ: Katy, TX
10,555 Employees
On-site Workplace
Year Founded: 1938

What We Do

At Academy Sports + Outdoors, we believe in the power of fun. And we believe in helping our customers have more of it. With a wide assortment of sporting and outdoors gear, Academy offers the best brands under one roof — curated to make the most of every budget. Day in and day out, our 20,000+ Team Members bring a sense of adventure, energy, and passion to work. Understanding our people and the things that matter to them has been at the core of Academy culture for over 80 years. We take pride in creating a workplace that values hard work, commitment, growth, and of course, FUN.

Academy — headquartered in Katy, TX, a suburb of Houston — is one of the nation’s largest sporting goods and outdoor stores. We offer a broad assortment of quality hunting, fishing, and camping equipment and gear, as well as sports and leisure products, footwear, apparel, and much more.

Originally founded in 1938 as a family business in Texas, Academy has grown to a wide network of stores across many states, with $6.8 billion in annual revenue.

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