At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together and with our customers. We help Canadians find the right solution to meet their needs with a variety of products and services. Our values and principles guide the actions we take to ensure our customers get the best experience possible.
Be part of our talented and growing team! We are currently looking for an Analyst, Credit Services, to join our team, reporting to the Manager, Client Services. This is a part time 30 hours a week role.
As an Analyst, Credit Services, you will be the primary front-line point of contact for the Branch Network. You will underwrite credit applications and will be responsible for answering incoming calls while referring to company policies.
We are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
"Be a part of our inclusive workplace where diverse perspectives drive innovation and excellence."
WHY JOIN US?
BECAUSE WE ARE PROUD TO BE One of Montreal's Top Employers for 2024 for the fourth consecutive year by the editors of Canada's Top 100 Employers.
WE OFFER:
- Wellness: Tailored well-being solutions available 24/7.
- Time Off: Minimum 15 paid vacations, 6 wellness days, with federal holidays.
- Community Support: Paid Volunteer Day to give back to your community.
- Retirement Planning: Employee and employer contribution pension plan, plus the Fairstone Retirement Savings Plan
- Education: Tuition reimbursement program covering expenses up to $3,000 per year.
- Development: Access to Fairstone Academy for comprehensive training and skill development.
- Employee discounts: Exclusive access to discounted products and services, including car insurance, hotels, attractions, movies, gym memberships, and more.
WHAT WILL YOU WORK ON?
- Reviews and evaluates Personal Loans and Real Estate loan credit applications within lending criteria and within approved lending authority.
- Reviews and evaluates Postponement/Partial Release
- Review and evaluate adjustment of term on an existing loan within company guidelines
- Review and evaluates Personal and Real Estate Loans for Deferment
- Reviews tax returns and pay stubs to verify income and record verification when required.
- Answer incoming calls from branch employees to take appropriate action for each call.
- Ensure good service and continuing relationship by ensuring prompt turnaround time.
- Maintains a prompt turnaround time on credit decisions Branch Network. Must be able to deal with branch representatives in a professional manner.
- Able to read credit bureau and analyses suspicious activity for potential fraud.
WHO ARE WE LOOKING FOR
- High school diploma/GED
- 2 years of credit analysis experience
- Knowledge and understanding of real estate market and loan to value
- Strong analytical and problem-solving skills
- Ability to multitask and learn quickly in a fast-paced environment
- Work well in a team environment
- Professional, positive, and tactful demeanor with clients and customers
- Excellent oral and written communications skills in English and French
Ability to work shifts as assigned within an extended hour of operation:
Monday: 8:00 – 21:00
Tuesday-Thursday: 8:00 – 22:00
Friday: 8:00 – 20:30
Saturday: 9:00-17:00
** This role is vacant**
We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.
WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers!
Learn more: https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Part time
Job Type:Permanent
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What We Do
At Fairstone Bank, we do things differently. We’re committed to strengthening how businesses connect with their customers, offering value-driven financial products and services that drive business success and deliver the right customer experience. We do this by building adaptable, innovative financial services, so clients can take full advantage of every opportunity that comes their way.
Fairstone Bank and its subsidiary, Fairstone Financial Inc. (“Fairstone”), form a leading consumer lending group, offering a complement of financial services designed to enhance customer loyalty and deliver confident borrowing experiences. From credit card issuance and program management to point-of-sale financing programs, automobile financing, broker deposits and direct-to-consumer lending, Fairstone Bank and Fairstone provide financial solutions that enable consumers and businesses to achieve their goals.
With a long-established Canadian history, the company is committed to improving the lives of Canadians with value-driven and accessible financial solutions. Fairstone Bank and Fairstone are powered by a diverse workforce located in three corporate offices and in over 240 Fairstone branches coast to coast.
In 2022, Fairstone was proud to receive the Parity Certification by Women in Governance for the third year in a row, and to be nominated for the second year in a row as a Montreal Top Employer. As an organization, Fairstone Bank of Canada is committed to supporting and empowering a workplace focused on diversity, equity and inclusion.
If you’re looking to join a corporate culture built on strong values, with managers who appreciate your contributions and inspire you to do your best every day, join our team!
For employment opportunities: https://fairstone.wd3.myworkdayjobs.com/FairstoneCareers
